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Raine & Horne Townsville Real Estate Agents

Raine & Horne Townsville Real Estate Agents

4.5(79 reviews)See reviews ↓·Townsville

What customers say

Based on genuine customer reviews

Sales, rentals and property management form the core of the work described by clients of this Townsville agency. Across the accounts, several themes recur: prompt and thorough communication, organised sales campaigns, and agents who explain each stage clearly and keep vendors informed from listing through to settlement. Steve Leaumont is named repeatedly for his market knowledge, his negotiation of contracts and his willingness to answer questions at length, with one sale completed before the property reached the open market and another drawing an enthusiastic buyer almost as soon as it was listed.

A property owner credits Stacey with years of attentive management, quick responses to maintenance requests and sound professional advice, while Jackie is singled out by a buyer for honest, down-to-earth dealings and reliable follow-through. Tenants describe fair treatment and a respectful, friendly manner from staff including Tayla and Scarlett. Reviewers also note the coordination of trades and preparation work for interstate owners, and the smooth handling of transactions from appraisal to final paperwork. The consistency of these comments points to a team that clients find approachable, proactive and dependable across sales, leasing and ongoing management.

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Raine & Horne Townsville Real Estate Agents — Customer photo

Reviews

Reviews are taken from publicly available sources.

LK
lion kp7 November 2025

The agency does not appear ethical with its communication and dealings. We are very disappointed in Jackie for not being straightforward and updating us on a property that we've been very keen on. She promised a walkthrough video last Friday, but only sent it after further daily requests as a formality a week later, today at 1242pm. On top of this, we find out, after viewing the video upon receipt, that it has gone under contract. Unbelievable!! It appears that these days there are a lot of such unscrupulous instances of property dealings. Young people don't stand a chance.

HG
Heather Godde10 June 2025

I was pleased with the recent sale of my property at Townsville through Raine & Horne. Steve Leaumont & his team have excellent communication, know the property market & were professional throughout the process. I would recommend Steve & his team as your real estate agent.

AT
Aaron Tippet16 May 2025

Fantastic . Steve made this whole experience a breeze. Step by step he was right there even though we lived in different states. Very happy with the outcome and would highly recommend. Thanks again Steve. Aaron

LS
Luke Samuels17 January 2025

I recently moved house after 5 years renting through Raine and Horne . As a tenant I have experienced fairness and a friendly respectful attitude from the staff at Raine and Horne. I highly recommend the agency if you're renting or selling as they treat you as a person and not as a number. Hopefully I get the opportunity to rent (again) or buy a house through this agency. Thank you to Steve , Tayla , Scarlett and the team at Raine. 5 stars from me ⭐⭐⭐⭐⭐

AB
Avis Bridge24 October 2024

Jackie's professionalism was consistent and much appreciated. She was always on time for appointments and provided reliable advice on a number of matters. This reliability was valuable during the closing stages when glitches were encountered and overcome promptly. It was a fast, successful and efficient sale and settlement. Throughout the selling process, Jackie was always available for advice and information. She answered calls and emails promptly, keeping us informed about every development. Jackie showed genuine care and support. Many Thanks.

LB
Linda Brown1 October 2024

Raine & Horne have looked after my rental property for the last 8 years. During this time Stacey has done a fantastic job managing the property & has been fantastic to work with, she has been prompt to respond to maintenance requests & keeping me updated along the way. Stacey has always provided professional assistance & advice & I would highly recommend her for anyone looking for a reliable & friendly property manager.

AB
Amelia Bunting10 September 2024

I recently bought a house listed by Jackie, and the entire experience was fantastic! Jackie is someone who truly sticks to her word – honest, down to earth, and never pushy. Her communication was excellent throughout the entire process, always keeping me informed and answering any questions I had quickly. It felt like she genuinely cared about making sure everything went smoothly. If you're looking for an agent who's reliable, personable, and professional, I highly recommend Jackie!

Real estate agents in Townsville compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Townsville are compared.

RankProviderRatingReviewsOpen Sat.
1Bright Property Townsville★ 5,062No
2Sean Lubbe - Elite Sales Agent of Executive Homes★ 5,060Yes
3Northern Realty Townsville★ 4,9238No
4Matt O'Hanlon - Keyes & Co. Property★ 5,023Yes
5First National Real Estate Townsville★ 4,956No
10Raine & Horne Townsville Real Estate Agents (this page)★ 4,579No
Contact
Working hours
Monday08:30–16:30
Tuesday08:30–16:30
Wednesday08:30–16:30
Thursday08:30–16:30
Friday08:30–16:00
SaturdayClosed
SundayClosed