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Property Managers Melb

Property Managers Melb

4.8(81 reviews)See reviews ↓·Melbourne

About the company

Property Managers Melb was established in 2014 and has over 10 years of property management experience. The company has 220 landlords as clients. It offers a communication guarantee to respond within two working hours. Regular property inspections are conducted, and landlords receive a digital video of the inspection. The business uses Australia's leading cloud-based property management software. For prospective tenants, digital floor plans and recorded open for inspections are provided.

Bill management is available for outgoings such as strata fees, council rates, emergency services levy, maintenance and repairs. The company assists with coordinating the entire eviction process, including VCAT and Victoria Police. Tenants are offered only 12-month leases. An inspection is conducted during the first 3 months of a new tenancy, followed by routine inspections every 6 months. A 'no payment, no tolerance' policy applies to tenants who miss rent payments. Property management services include leasing and property management.

What customers say

Based on genuine customer reviews

Landlords who shifted their investment properties from self-management or from another agency describe the handover to Property Managers Melb as smooth and well organised. The team members named most often are Mark and Irena, whose diligence and quick responses are a frequent point of praise, along with the regularity of routine inspections and the detailed feedback that accompanies them. Handling of repairs comes up often: tradespeople arranged for maintenance are described as reasonably priced, quotes are provided on request, and ongoing management costs are viewed as fair, while rent is reported as processed reliably.

Investors also value guidance through research and bidding when growing their portfolios, and the tenant screening process is singled out for its thoroughness. Communication is described as prompt whether a matter is minor or urgent, with long-standing clients noting they have seen no reason to take their business elsewhere. Several accounts mention properties being re-let shortly after the team took over management, an outcome credited to their efficiency. The consistent picture is of a hands-on operation that looks after owners and tenants alike, with the named staff central to the experience.

Reviews

Reviews are taken from publicly available sources.

SF
Shannon Friedrich18 September 2025

I have found Mark and the team at Property Managers Melb to be extremely reliable, helpful, trustworthy and professional. As an interstate investor, I know the management of my property is in good hands, and I can rest assured all is under control. Thank you so much Mark and Irena.

ZF
Zhongxiang Fang16 June 2025

I changed my property manager from another company to Property Managers Melbourne. Mark and Irena are very professional and highly efficient. Very happy with the service and highly recommended.

KS
Kiran Shivashankar9 January 2025

I truly appreciate the effort Mark's team has put in over the past two years. I love their proactive approach, especially with the 6 month video inspections shared on YouTube, which keep me updated on my property's current condition. It's reassuring to know it remains in excellent shape. I highly recommend Property Managers Melb to any property owners, as their diligence and attention to detail are outstanding. Communicating with Irena is always a pleasure; she is responsive and consistently on top of things. Thank you, Mark and Irena.

TD
Tony Di Paolo13 December 2024

Property Managers Melb is one of the best in the business, with a wealth of experience in their field. We found them after reading positive reviews and following a frustrating attempt to self-manage our investment property. Mark and Irena were incredibly prompt, efficient, and provided hassle-free support. Thanks to their professionalism, we secured a new tenant in a surprisingly short time. They manage our property with expertise and we now have complete peace of mind and can sleep easy at night. Highly recommend their services!

KL
Ken Leong5 December 2024

One of the best property managers who knows what they are doing. We came to Mark & Irena after our previous property manager could not find a tenant for 3 months. Irena was prompt and provided very good advice and she was able to secure a new tenant within 2 weeks. Highly recommend!

K
kc1 December 2024

One of the best property managers I have experienced - special mention of Irena and Mark who are professional, helpful and prompt in their services, and fair and care for their tenants. I highly recommend Mark and his team to manage their property well and take good care of tenants. Thanks Mark and Irena.

SH
Seyed Hafez Alavi22 November 2024

It gives me great joy to write this review for PMB. Managing my several investment properties could easily feel overwhelming, but thanks to Irena, Mark, and the rest of the team, it has been a smooth and rewarding experience. From the start, Mark’s guidance, as my buyer's advocate, during the research and bidding process was invaluable, helping me select the right properties with confidence. Since then, the team has been impeccable in their management, exceeding my expectations at every turn. Irena and her team, who are my day-to-day contacts, deserve special mention. They are responsive, proactive, and always provide the information I need to make smart, cost-effective decisions. Their advice on maintenance and property upkeep has not only ensured everything runs smoothly but has also saved me $$$ over time. Issues are inevitable when managing investment properties, but PMB’s approach to resolving them is second to none—they handle everything swiftly and effectively, often before I even need to get involved. What truly sets PMB apart, though, is their ability to find and retain excellent tenants, a testament to their diligence and understanding of the rental market. On top of all that, they’re a pleasure to work with—professional yet approachable, and always ready with a solution. I’m so pleased with the results and peace of mind they’ve brought me. If you’re looking for property managers who combine expertise, care, and great communication, I can’t recommend PMB more highly.

Property management in Melbourne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 9 businesses in this category in Melbourne are compared.

RankProviderRatingReviewsOpen Sat.
1EZPZ Property Management★ 5,0194Yes
2Melbournian Property Group★ 4,9107No
3Vogue Property Management★ 5,034Yes
4Living Melbourne Property★ 4,956No
5Right Key Property Management 銳一物業管理★ 5,020Yes
7Property Managers Melb (this page)★ 4,881No
Contact
+61391084233www.propertymanagersmelb.com.auLevel 27/101 Collins St, Melbourne VIC 3000
Working hours
Monday08:45–17:15
Tuesday08:45–17:15
Wednesday08:45–17:15
Thursday08:45–17:15
Friday08:45–17:15
SaturdayClosed
SundayClosed