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Johnson Real Estate Property Management

Johnson Real Estate Property Management

4.5(254 reviews)See reviews ↓·Brisbane

About the company

Johnson Real Estate has operated for almost thirty years across south east Queensland. The company has eight separate locations and 68 dedicated team members, covering 435 suburbs. Andrew Trim is the Managing Director, Tracey Lake is the Principal - Property Management, and Adam Horth is the Operations Director. Johnson Real Estate provides buying, selling, and leasing services.

What customers say

Based on genuine customer reviews

Brisbane landlords and renters describe the agency as a steady presence across the whole life of a tenancy, from initial viewings and applications through routine inspections, repairs and eventual departures. Named team members recur throughout the feedback, with Sarah, Andrea, Jessica Baird and Tracey singled out for their responsiveness, persistence and professionalism, particularly when an owner is based overseas and relies on clear, well-organised updates.

Reviews time and again mention the balance struck between protecting a landlord's position and looking after tenants, which is linked to long-term tenancies. Maintenance handling is a point that comes up often: requests are logged through an app, yet calls and emails still draw quick replies, and tradespeople are contacted promptly to carry out whatever work is required. Inspections attract similar praise, with the software allowing past and present photographs to be compared side by side so changes between tenancies are identified and addressed.

Several customers describe communication that stays consistent before, during and after each job, whether the matter is a routine repair or a difficult tenant situation, and note that staff remain friendly and respectful throughout. The care taken to understand individual circumstances, and the efficient resolution of maintenance issues, feature in the accounts left behind by landlords and renters alike.

Reviews

Reviews are taken from publicly available sources.

BR
Bruce Robertson26 August 2026

My Dad and I recently completed a tenancy managed by Johnson Real Estate, and I would like to thank Lisa and the property management team for their professionalism throughout the entire process. From the commencement of the tenancy through to vacating the property, communication was always prompt, courteous and professional. Lisa was approachable, responsive and willing to discuss any issues that arose during the tenancy. At the conclusion of the tenancy, Lisa handled the exit process professionally and fairly. After reviewing the circumstances, Johnson Real Estate processed the full bond refund, which was greatly appreciated. Based on our experience, I would have no hesitation in recommending Johnson Real Estate to both property owners and tenants seeking a professional and well-managed property management service. Thank you again, Lisa, for your assistance over the course of our tenancy. Bruce Robertson & Donovan Robertson

JE
Jentech Electrical23 July 2026

Johnson Real Estate Property Management has one of the best property management teams in the industry. Their communication, professionalism, and attention to detail are exceptional, and they consistently deliver outstanding service to both landlords and tenants. Highly recommend Johnson Real Estate Property Management to anyone looking for a reliable, professional, and high-quality real estate agency.

JF
Jessica Flower4 June 2026

The staff are professional and always lovely. Everything is dealt with in a timely manner. By far the best real estate i have rented through in Brisbane. Highly recommend for renters and home owners.

DB
Debbie Brush25 May 2026

Our experience with Johnson Real Estate has been excellent from start to finish. The staff have all been friendly are respectful at all times from the first viewing, to applying, our 3 mthly inspection to having repairs done, to us leaving the property everything was easy. Constant contact with updates from the real estate to a timely contact from tradies to have whatever repair needed doing. Definity would recommend renting through this real estate

AS
Ali Sharp18 May 2026

Had an extremely disappointing experience with my property manager Liam at the end of our tenancy and the bond refund process. Our bond was unethically claimed and we were constantly told to get the bond refunded back to the real estate instead of going through the RTA. We found the real estates communication very rude and condescending and by the end of it the real estate cut off communication completely. Through out our tenancy many of my emails also went unanswered. Do not recommend johnson real estate at all.

B
Bree28 April 2026

Sarah and Tracey guided us through one of the most challenging tenant situations we have ever experienced as landlords over the past 15 years. A service many agencies don’t support well. I am very happy to recommend Sarah and Tracey from Johnson Real Estate.

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W E Teng31 March 2026

Moving from All Properties Group to Johnson Real Estate was the best decision I’ve made. I have experience with many, many property managers, I can confidently say that HANDS DOWN, Johnson Real Estate has the BEST inspection tools and software in the market, and it produces RESULTS. The ability and ease to juxtapose old and new pictures, before and after tenants moving in/out, is unparalleled and has greatly aided me in spotting and addressing many maintenance issues and has saved me a great deal of time. Their periodic inspections conducted by agents are also done with great attention to detail. My property manager, Jessica Baird, has also been providing me excellent professional services. She performs all the necessary duties diligently: rental collection, compliance, maintenance, leasing, notices, etc. and has been very pleasant to communicate and work with. You would think that this is all just basic stuff that any property manager should have, but I’m telling you, in my experience, that stuff is in short supply in today’s market. Johnson Real Estate is a gem, and it took me a very long time to find this gem, and I’m going to hold on to it for dear life. As an investor, I have peace of mind and assurance that my investment is being well taken care of.

Property management in Brisbane compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 9 businesses in this category in Brisbane are compared.

RankProviderRatingReviewsOpen Sat.
1The Property Collective Brisbane★ 5,0185Yes
2Rent360 Property Management Brisbane★ 5,027Yes
3PMC Property Management★ 4,9508No
4LINK Living - Property Management Brisbane★ 4,9163No
5Lane Property★ 4,9132Yes
8Johnson Real Estate Property Management (this page)★ 4,5254No
Contact
+61730077777www.johnsonre.com.au1 Miles Platting Rd, Eight Mile Plains QLD 4113
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed