Rent360 Property Management Brisbane

Rent360 Property Management Brisbane is a full-service property management agency. The company focuses exclusively on property management and does not have a sales division. All clients are assigned a senior, dedicated Investor Support Manager. The team includes Brett Russo as Principal and Craig Greer-Smith as Partner. The company offers a money-back satisfaction guarantee within the first 3 months.

It provides a web-based Owner Portal with 24/7 access for tracking property performance. The company handles the transfer from a client's old agency. It uses a paperless process for generating and signing management agreements. For property marketing, the company uses 360° virtual tours and interactive floor plans. It lists properties on realestate.com.au and Domain.

Landlords with single or multiple investment properties form the core of the feedback for this Brisbane property management firm, and their accounts converge on several themes. Tai is singled out for the thoroughness of inspection reporting and for communication that never leaves owners waiting on an answer. Tania draws similar praise for attentiveness and efficiency, with clients describing her as approachable and quick to assist with any request.

Brett and Donna are credited with sound advice and with securing tenants in a reasonable timeframe, including on the Gold Coast, while owners note that their telephone and email queries are answered promptly and that nothing is treated as too much trouble. The day-to-day management of buildings is described as proactive, with maintenance attended to quickly and common areas kept clean and in good order.

Tenants as well as owners report positive experiences, commenting on the condition of the properties and the responsiveness of the team. Several reviewers, some of whom had previously dealt with other agencies, describe the process as straightforward and stress free, and the consistency of the service across a portfolio of properties is a point that comes up often. The willingness of staff to go beyond what is required and their down-to-earth manner round out the recurring picture.