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iThink Property Toowoomba Real Estate Agents

iThink Property Toowoomba Real Estate Agents

4.4(151 reviews)See reviews ↓·Toowoomba

About the company

iThink Property is an independent real estate agency that launched in Ipswich in 2010 and opened a second office in Toowoomba shortly after. The agency has expanded operations to service the Gold Coast and Springfield. Its principal is Ben Walker, a former NRL player and coach of the Ipswich Jets. iThink Property specialises in buying, selling and renting houses, apartments and land, as well as property management for all property types.

The team offers expert advice in home styling, property marketing and home lending, and includes experienced real estate agents and property managers. In Toowoomba, Mark Costello is a Sales & Marketing Consultant, Thomas Stonestreet is a Sales Associate to Mark Costello with four years of experience in the real estate industry, and Jade Hatch is a Sales Associate to Ben Walker.

What customers say

Based on genuine customer reviews

iThink Property Toowoomba has built its reputation in the city through property management and sales work that reviewers describe in consistently positive terms. Several customers note that Chloe Liston, who personally manages investment properties, handles every request promptly and communicates clearly, a point that comes up often across accounts spanning multiple years. Landlords repeatedly mention regular inspection reports, photographs and straightforward invoicing, along with confidence that their properties are well maintained and tenants well chosen. The team's responsiveness and friendliness also feature strongly, with named staff including Charlize, Laura and Kylie praised for guiding renters through applications and moves with patience and advice.

Buyers and sellers describe Ben as knowledgeable and professional during sales, achieving results that met expectations. Reviewers highlight the ease of reaching the office, the willingness to answer questions respectfully, and the sense that tenants are treated fairly. Finding suitable tenants quickly when vacancies arise is another recurring theme, as is the reassurance landlords feel when living away from their properties. The consistent thread is a property management and sales service that customers find reliable, communicative and attentive to both owners and renters.

Property management company

Reviews

Reviews are taken from publicly available sources.

JN
Jessica Newberry9 June 2026

We are very happy with Ben and his team. We have now had the pleasure of working with Ben on the sale of two of our properties, and both times we achieved excellent results. Ben is professional, knowledgeable, and great to deal with throughout the entire process. We highly recommend Ben and his team to anyone looking to buy or sell property. Thank you again for another successful sale!

AM
Arun Mathew4 December 2025

Mark Costello My experience with this agent was very disappointing. He promised updates at set times, but I received no calls, no messages, and had to chase information myself. The communication was unclear and left me feeling there was little transparency in the process. This raised concerns about the professionalism and ethics involved. As a buyer, I felt completely uninformed about what was happening with my offer. I hope future clients receive clearer, more honest communication.

TS
Tamara Stiller23 January 2025

Recently looking for a rental property and iThink were incredibly helpful. I was always greeted with a smile by all the staff. My questions were answered respectfully. What they said they would do, they did. Chloe went out of her way to show us another property and ensure we had the best possible chance of finding a property in an incredibly competitive market.

CB
Chris B18 November 2024

Unsurpassed Professionalism and Customer Service Excellence! For customer care, unsurpassed support and Property Management excellence, you cannot go any further than Ithink Property! I would like to thank Ithink Property for all they have done for me in getting me into my dream rental! A massive shout out for Charlize for all her professionalism, patience, advice and support for me which made the whole process seamless, exciting and rewarding. Thankyou again Charlize and Ithink Property for the amazing journey you have allowed me to travel with you. My entry into and living in my dream home continues to be a blessing thanks to Ithink Property.

LT
Laurel Thompson15 May 2024

Laura has been incredible to work with at IThink. She helped us through the whole stressful process of moving. She is friendly and warm and helped us find our home! She has been a gem with all the questions I've asked over the years. Absolutely recommend going and talking to Laura 🥰

RA
Rav Alex23 February 2024

*****Exceptional Service from Laura at 'Ithink Property'***** I recently had the pleasure of working with Laura Harrigan from 'Ithink Property,' and I must say, it was truly an amazing experience from start to finish. From the very first day, Laura was an absolute delight to deal with. Not only is she incredibly professional, but she also has a genuine warmth and kindness in her approach that made the entire process so much more pleasant. Throughout the leasing process, Laura ensured that we received nothing short of top-notch service. She went above and beyond to address any questions or concerns we had, always ensuring that we felt valued and well taken care of. What truly set Laura apart was her response when we encountered some issues with our air conditioning unit. While it's not uncommon for such problems to arise, Laura handled the situation with utmost seriousness and efficiency. She promptly organized for the necessary repairs to be carried out without any delay, ensuring that we were comfortable in our home once again. Laura's dedication to providing quality service, even in the face of challenges, is commendable. It's refreshing to see a real estate agent who truly cares about their clients' well-being and satisfaction. I cannot recommend 'Ithink Property' and Laura Harrigan highly enough. If you're looking for a real estate agency that delivers professionalism, quality service, and genuine care, look no further. Laura is the epitome of what every real estate agent should strive to be, and I am grateful for the exceptional experience she provided. Thank you, Laura, and 'Ithink Property,' for going above and beyond to ensure a positive and stress-free experience. You have my highest recommendation.

KM
Kevin Myers31 March 2022

I’ve had dealings with the IThink Property Team managing my investment property for 7 years now. I wouldn’t hesitate in recommending Chloe Liston who personally looks after my property to anyone. What ever request I send her way is always dealt with in the most timely and professional manner. Communication is key and Chloe is an excellent communicator.

Real estate agents in Toowoomba compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Toowoomba are compared.

RankProviderRatingReviewsOpen Sat.
1Raine & Horne Toowoomba Real Estate Agents★ 5,0257No
2GOOD. Real Estate★ 5,057No
3MyHouse Realty Toowoomba★ 4,8300No
4NGU Real Estate Toowoomba★ 4,8155No
5RealWay Property Partners★ 4,7425No
10iThink Property Toowoomba Real Estate Agents (this page)★ 4,4151No
Contact
+61746020111ithinkproperty.com.au482-486 Ruthven St, Toowoomba City QLD 4350
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–16:30
SaturdayClosed
SundayClosed