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NGU Real Estate Toowoomba

NGU Real Estate Toowoomba

4.8(155 reviews)See reviews ↓·Toowoomba

About the company

NGU Real Estate was founded in 2016, and its name is an acronym for Never Give Up. Emil Juresic is the Chairman of the company and has 20 years of experience in the real estate industry. NGU Real Estate has set street and suburb records across Queensland and received Rate My Agent awards in 2021. The company operates in Toowoomba, where it offers real estate services including buying, selling, renting, property management, appraisals, and finance services.

What customers say

Based on genuine customer reviews

Honesty and clear communication stand out as the qualities buyers, sellers and landlords mention most often when describing their dealings with this Toowoomba agency. Robbie is repeatedly credited with sending straightforward appraisals by email before any phone conversation, patiently guiding owners through open homes and offers, and keeping in touch long after a sale.

Liam earns recognition for his grasp of local market conditions and his persistence when negotiations or buyer interest prove difficult, with the sale process described as smooth and well managed from first enquiry through to settlement. Grant is praised for approaching an owner about an off-market sale and then handling every stage reliably and candidly. On the property management side, Jassmine and Louise are named for responding promptly, staying in contact while owners live interstate, and looking after investors' interests as if they were their own.

Angela is noted for making a first-time owner's experience feel seamless and for keeping them informed throughout. Reviewers frequently highlight that goals were set realistically, that information was shared openly with both buyers and sellers, and that staff treated clients as people rather than transactions. The recurring thread is a professional, patient manner combined with market knowledge and consistent follow-up before and after a sale.

Reviews

Reviews are taken from publicly available sources.

MM
Melitta McDonald10 June 2026

Exceptional seller experience! Liam was exceptional to deal with from enquiry through to post-sale. His knowledge of the local market left no doubt in our minds that we were in capable hands. Liam went above and beyond to ensure that we set realistic and achievable goals from the outset, ensuring that the sale was smooth, with clear communication throughout and genuine care about the outcome - not just a tick and flick. I would highly recommend Liam every time.

DO
Derek Olson4 June 2026

Grant approached me to sell my house off market and I'm so glad he did! His professionalism was evident from the very first conversation. Grant's communication was outstanding, he kept me informed every step of the way and his reliability and honesty made the whole process seamless. He has a great understanding of the market and knew exactly how to get the right result. Truly an agent who treats you like a person, not just a transaction!

LE
Lyn Erwin27 May 2026

Professional and knowledgeable. Matt is a true professional and always the gentleman. His knowledge and expertise is second to none. Matt made the whole ‘Selling’ experience relaxed and stress free. I would highly recommend Matt for anyone wanting to buy or sell their home.

DH
Desley Hegney30 April 2026

Kind, Caring, Honest and getting the best he can. Matt is a great communicator both with the buyer and seller. Unlike other agents I have sold with, Matt works for the seller. He is always within phone reach (selling, buying and moving is very stressful especially when you are in your 70s) and giving honest feedback. He is also supportive of the potential buyer, making sure they get the information they need to make an informed decision. He knows the market well, and living in a manufactured home he also knows the Act and Regulations. My sale was complicated by a change of Park Owner but Matt was able to work with the Resort Manager to ensure this did not influence the sale. Thanks Matt for your honest but caring support and getting a sale on my home.

KW
Kelly Woodbridge24 April 2026

My son is living overseas, and I have been helping with his rental property with his property manager. I have had a really positive experience working with Jassmine Hodges and her team. They have been consistently professional, responsive, and easy to communicate with. Any issues have been handled promptly, and I always felt kept in the loop. What stands out most is Jassmine's attention to detail and genuine care - she treats both the property and owners with respect. It makes renting the property out feel straightforward and stress-free, which I really appreciate. I would definitely recommend Jassmine and NGU Real Estate to anyone looking for a reliable property management team.

R
Ryan24 April 2026

Jassmine Hodges from NGU Real Estate has truly exceeded our expectations, especially during a very challenging time when our property was damaged by a storm. She went above and beyond to support us through the process, consistently following up with body corporate and coordinating with tradespeople to help speed up repairs. Her proactive communication and dedication made a stressful situation much easier to manage, and thanks to her efforts, the property was ready to be rented out again much sooner than we anticipated. We really appreciate her professionalism, efficiency, and genuine commitment to achieving the best outcome for us. Highly recommend Jassmine and the team at NGU Real Estate.

CW
Connor Williams24 April 2026

Being an owner and using an agency for the first time, I wasn’t sure what to expect, but Angela made the whole process seamless. She kept me informed throughout and made me feel confident everything was under control. Easy to deal with and very professional. I would definitely recommend NGU to anyone looking to go through an agency as a home owner.

Real estate agents in Toowoomba compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Toowoomba are compared.

RankProviderRatingReviewsOpen Sat.
1Raine & Horne Toowoomba Real Estate Agents★ 5,0257No
2GOOD. Real Estate★ 5,057No
3MyHouse Realty Toowoomba★ 4,8300No
4NGU Real Estate Toowoomba (this page)★ 4,8155No
5RealWay Property Partners★ 4,7425No
Contact
+61746599179www.ngurealestate.com.auSuite 3/13 Kitchener St, East Toowoomba QLD 4350
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–16:00
SaturdayClosed
SundayClosed