Forge Real Estate
About the company
Forge Real Estate is a real estate agency in Melbourne that specialises in luxury high-rise apartments in Docklands and the CBD. The agency's leadership includes Managing Directors and Licensed Estate Agents Malcolm Lee and Scott Xue, and Managing Director Tony Yang. Wayne Deng is Director of Leasing, Eric Qin is an Associate Director, and Sai Zhu is a Sales Manager.
Property management is overseen by Senior Property Managers Alan Lun and Anthony Chen, and Property Managers Esther Wang, Hazel Chen, and Fay Feng. Lisa Wu is a Leasing Manager, and Leon Tang is a Short-Term Property Manager. The sales team comprises Consultants Ricky Tong, Lizzie Zhang, Nixon Chan, and Jeff Hou. Marketing Specialists are Milon Mia, Laura Bui, and Zozo Xu. Kiara Zaffina is a Relations Manager, Emily Shum is an Administrator.
What customers say
Based on genuine customer reviews
Forge Real Estate is based on Little Lonsdale Street in the Melbourne CBD and holds a 4.8 average from over 500 reviews. Alan is the most-named team member, praised by tenants and landlords alike for approachable, fast-moving service across leasing and management, with Wayne and Malcolm drawing similar feedback on sales — one vendor describes a smooth Spencer Street apartment sale with clear communication throughout.
Reviewers repeatedly mention responsiveness as the differentiator. One negative review felt an open inspection focused unfairly on a single group of applicants. Overall a consistently well-reviewed CBD operation.
Reviews
Reviews are taken from publicly available sources.
Very disappointing experience. I attended an open inspection and felt it was not conducted fairly or professionally. The agent appeared to focus almost exclusively on one group while giving minimal attention to other prospective tenants who had taken the time to attend. The whole inspection felt like a formality rather than a genuine opportunity for all applicants. If a preferred tenant has already been identified, please don't waste other people's time by advertising open inspections. Based on my experience, I will be raising my concerns with Consumer Affairs Victoria and the relevant Victorian rental authorities for review.
Outstanding Experience and Seamless Sale with Malcolm! I recently sold my apartment at 602/393 Spencer Street, and I couldn't be happier with the entire experience. Malcolm was exceptional to work with from start to finish. He handled the process with the utmost professionalism, keeping me informed with clear communication and making the entire sale feel completely seamless and straightforward. I am incredibly pleased with the final result and highly recommend Malcolm to anyone looking to buy or sell. A well-deserved five stars!
Excellent communication, quick to address issues and queries. Sai acted with great professionalism and integrity throughout the transaction. He was quick to answer queries, action orientated and offers practical solutions. His level of service is definitely above what one would normally expect from an agent and was a pleasure to work with.
Alan is absolutely wonderful and helpful! Throughout the start of our move to supporting changes in our home, Alan has been prompt and supportive to ensure that everything runs smoothly. If you would like someone who pays attention to detail and looks after your overall experience in your home, Alan is definitely the to go to person. Would highly recommend him to everyone!
We had a great experience working with Alan & Wayne. They were professional, knowledgeable, and always quick to respond to our questions. Throughout the process, they kept us well informed and made everything as smooth and stress-free as possible. We really appreciated their honesty, patience, and attention to detail. Highly recommended to anyone looking for a reliable and professional real estate agent.
Forge team is very professional in managing my properties. I have had lots of great experience with the team. Alan is the best and always put the client interest first.
Had a great experience working with Alan. He was always quick to respond, highly efficient, and very helpful throughout the process. Any questions or concerns were addressed promptly, making everything much easier and stress-free. Highly recommend Alan for his professionalism and excellent service!
Real estate agents in Melbourne compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Melbourne are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Ray White Phillip Island | ★ 4,9 | 473 | Yes |
| 2 | VICPROP CBD | ★ 4,9 | 470 | No |
| 3 | First National Real Estate Melton | ★ 4,9 | 214 | No |
| 4 | Get RARE Properties - Melbourne | ★ 4,9 | 151 | No |
| 5 | Real Estate of Melbourne | ★ 4,9 | 137 | No |
| 12 | Forge Real Estate (this page) | ★ 4,8 | 510 | No |


