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Buyer's Advocate

Buyer's Advocate

4.9(143 reviews)See reviews ↓·Melbourne

What customers say

Based on genuine customer reviews

Guidance through the buying process is the theme that surfaces most often, with buyers describing how the firm's representatives demystify a market they found difficult to navigate alone. Sam Lally is named repeatedly for his reliability, his knowledge of property evaluation and the local market, and the way he kept clients informed without pressure. Leigh McConnon attracts similar praise for clear communication and a down-to-earth manner, particularly from first-time buyers and those purchasing an investment property while living overseas. Reviewers note that questions were answered promptly, including outside standard hours, and that negotiations were handled with skill on the buyer's side.

Several accounts highlight that advice stayed practical and aligned with the client's brief, even as priorities shifted during the search, and that unsuitable properties were quietly set aside rather than pushed. Ruby and Liz are also mentioned warmly for being professional, attentive and approachable throughout. A recurring observation is the patience shown with endless queries and the willingness to explain each stage until the client felt comfortable. The result described is a calmer, better-informed purchase across Melbourne, with the negotiation itself cited as the point where the service proved its value.

Property investment companyProperty management company

Reviews

Reviews are taken from publicly available sources.

FS
Fiona Sutton4 July 2026

It’s not easy and is really quite daunting to buy a property on your own, so I really appreciated Sam Lally’s support through the process, as well as how thorough, helpful and responsive he was. I also really appreciate that I didn’t feel pressured into buying things he’d found that just weren’t quite right for my self-confessed picky preferences. It was such a valuable thing to have someone on my side who knows how to ‘play the game’ with real estate agents. Very happy.

M
Mahsa8 June 2026

We just wanted to thank Sam Lally for all his help and support over the last few months and especially these past few weeks as we finished the paperwork. It has been stressful for us being overseas and we really appreciate all of the guidance, his availability out of hours for phone calls and emails and patience with our endless questions! I think there's a lot of points where someone else would have told us to sort ourselves out or the deal would fall through and then wash their hands of it, and it means a lot that Sam went so far out of your way to help us. In the end, we are really happy with the house, it was a great find and a great location, and we would never have got anywhere close to landing it without all of your help. Thank you!

DN
Donna-Jean Nicholson22 May 2026

Top notch service. In between jobs and out of town, I relied on Leigh and team to assess, negotiate and settle my transaction. I found the team highly responsive to my range of queries and needs, and in the future would return. Highly recommended.

SL
Soonho Lee20 May 2026

Sam Lally was the most reliable buying agent throughout our house-searching journey. He provided excellent support, including strong knowledge of property evaluation, the local market, and all relevant aspects of purchasing a property. We highly recommend Sam to anyone considering buying a property, especially if you want to make a well-informed purchase without overpaying.

AD
Andy D19 May 2026

Thanks Leigh + team for helping us get into our first home. Leigh’s expertise was vital in ensuring we selected the right house, and in negotiating with vendors + real estate agents in a very competitive market. Without Leigh’s advice we wouldn’t have got the deal over the line. He was also available after we signed, and continued to support us until settlement by providing advice, helping us get approval to access our house early, and his team even completed the final inspection for us.

AW
Avrill Weinman15 May 2026

The team at Buyers Advocate are extremely prompt and attentive, and a pleasure to deal with. I have been renting through this agency for the past 4+ years and highly recommend them.

SP
Sarah Parker15 January 2026

Sarah Ross is simply the best buyer's advocate. Without her support, we would not have been able to buy our dream home. Her industry knowledge, access to off-market properties, strong networks, and expert negotiating skills were invaluable. She truly understood our priorities, saved us enormous time, and guided us through every step with passion and determination. Absolutely incredible to work with - couldn’t recommend Sarah more highly. Thank you for making our dream home a reality, Sarah!

Buyers agents in Melbourne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 11 businesses in this category in Melbourne are compared.

RankProviderRatingReviewsOpen Sat.
1Property Home Base★ 5,0503Yes
2Elite Buyer Agents★ 5,0363Yes
3Industry Insider Property★ 5,0323Yes
4Your Australian Property Buyers Agents★ 5,0174Yes
5National Property Buyers★ 5,0157Yes
10Buyer's Advocate (this page)★ 4,9143No
Contact
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed