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Property Home Base

Property Home Base

5.0(503 reviews)See reviews ↓·Melbourne

About the company

Property Home Base is a buyers agent founded in 2013. It operates in Melbourne and Adelaide. The company offers buyer's agent and seller advocate services. Its buyer advocacy services include search, due diligence, and negotiation. Its seller advocacy services include setting up to sell, overseeing the campaign, and advising until sold.

It charges a flat fee for buyer's agent services and does not charge a percentage of the purchasing price. The team has over 150 years of combined real estate experience. It has purchased over 1,700 properties for homeowners and investors. It has transacted over $2.5 billion in properties. Julie DeBondt-Barker is the Founding Director. Alan Barker is a Director. Joe Trucchio is the Director of Operations.

What customers say

Based on genuine customer reviews

First-time buyers and investors navigating a competitive Melbourne market recur throughout accounts of this buyers agency and property investment firm. Several buyers describe the reassurance of having an advocate who explains each stage clearly, from initial strategy through to auction day, with prompt and detailed answers to questions along the way. Named advisers including Zach, Jo, Jo-Anne, Julie and Alan are repeatedly praised for patience, responsiveness and a willingness to give generous amounts of time.

An aspect raised across a number of reviews is the depth of market knowledge and the network of contacts that helped clients identify suitable houses and apartments, assess investment value and negotiate private sales and auctions successfully. More than one review highlights the organisation of building inspections, conveyancer and broker coordination, and video walkthroughs for buyers who were overseas.

Multiple accounts note purchases secured under budget or on the first attempt, and the transparency of flat-fee pricing is highlighted as a reason clients felt at ease from the outset. Handling of property checks, risk assessment and advice on improvements appears as a consistent strength. The result is a picture of a service that first-time purchasers, upgraders and investors found steadying, with negotiation expertise and proactive communication among the most frequently cited qualities.

Home helpProperty investment company
Property Home Base — Customer photo

Reviews

Reviews are taken from publicly available sources.

KM
Kiaya Morgan20 July 2026

Jo-Anne was exceptional from the moment I first contacted her. She immediately got to work, kept me informed throughout the entire process and made what could have been an overwhelming experience feel seamless and manageable. Her knowledge, persistence and professionalism were invaluable, and she successfully secured my first dream apartment. I genuinely do not believe I would have achieved this result without her support and guidance. I am incredibly grateful and would highly recommend Jo-Anne to anyone looking for an outstanding buyer’s advocate.

MA
Mehmet Akyuz7 July 2026

We recently used Property Home Base’s Strategic Advisor service and had a fantastic experience from start to finish. Their AI-driven approach to identifying high-performing properties gave us real confidence that we weren’t just buying something that looked good on the surface, but a genuinely strong investment. Huge thanks to Zach and Alan for their patience and professionalism throughout the journey. They tirelessly checked and assessed multiple properties on our behalf and never once made us feel like our high standards were a problem. As first-time property investors, we asked a lot of questions and they always took the time to explain everything clearly. A special shout-out to Alan for ultimately finding the property we felt 100% comfortable with, and for negotiating a great price on our behalf. Having someone in our corner who truly understood our goals and risk profile made all the difference. We’d highly recommend Property Home Base to anyone looking for a smart, data-driven, and genuinely supportive buyer’s agent service.

TB
Tami Bersin18 June 2026

I couldn’t speak highly enough of Property Home Base and the service they provided throughout my property purchase journey. I initially worked with Alan and then with Zach, and both were fantastic. What stood out from the very beginning was the time they took to get to know me as a person and to really understand what I was looking for in my first home. Rather than treating me like just another client, they genuinely listened and tailored their advice to my needs, goals, and preferences. As a first home buyer, their guidance was invaluable. They were always honest and transparent about the pros and cons of properties, provided balanced advice, and helped me navigate the process with confidence. I always felt they had my best interests at heart and were committed to helping me make the right decision. Their responsiveness was exceptional—I could reach out at any time and always received prompt, helpful support. They made what can be an overwhelming experience feel much more manageable. On top of that, Alan and Zach were incredibly friendly, approachable, and both have a great sense of humour, which made the whole experience genuinely enjoyable. Even my mortgage broker commented on how lovely they were to deal with, which speaks volumes about their professionalism and the relationships they build with everyone involved in the process. I would highly recommend Property Home Base to anyone looking to buy property, whether you’re a first home buyer or an experienced purchaser. Their expertise, honesty, responsiveness, and genuinely personal approach set them apart.

LH
Lauren Horwood13 June 2026

Zach Dunbar was the perfect buyers agent for me, he made the whole process of buying my first apartment really easy and smooth. He explained all steps clearly, great communication throughout the entire process, including while I was overseas, he managed everything from finding suitable apartments, inspecting them on my behalf and sharing detailed videos, coordinating with conveyancer, broker, real estate agent & building inspectors and gave great advice during the purchase negotiation period. Thanks Zach!

LG
Luke Givney11 June 2026

We had an exceptional experience working with Jo as our buyers agent. Much like our mortgage broker, she was there for us every step of the way, making what could have been a stressful process feel seamless and well-managed. Her knowledge and connections were truly second to none, and it gave us a huge advantage in a competitive market. There is no doubt in our minds that we likely wouldn’t have secured our property without her expertise, guidance, and dedication. Jo was always responsive, supportive, and genuinely invested in helping us find the right home. If you’re looking for someone who will go above and beyond and have your back throughout your property journey, we can’t recommend Jo highly enough.

MP
Mark Powney4 June 2026

This wasn’t our first time purchasing a property, and while we knew most of the steps and what to look out for, Kate Shapiro at PHB was there to support us all the way. She helped us hone in on the type of properties we were looking for, and when Saturday mornings were a bit hectic Kate had no hesitation in helping us attend the inspections. Then came the negotiation which is where a buyers agent can easily pay for the investment in multiples. Kate saw the opportunity and started the negotiation strongly. And the price we ended up on was well below what we thought we would have to pay. The service didn’t stop once the contract was signed, reminders on what we needed to do to line up the conveyancing and finance, Kate also attended the final inspection on our behalf due to a scheduling clash. Plus she even helped us by making arrangements for the “sold” sign pic we really wanted. I can’t recommend Kate and the Property Home Base team highly enough. Buying a house is stressful. Engaging PHB gives you that assurance you’re doing it right and you’ll get the result you’re after.

PR
Placido Rossello1 June 2026

I had the pleasure of working with Jo-Anne Davies from the Property Home Base team as my Buyer’s Agent, and she was great to work with. We managed to secure the property on our very first attempt thanks to her exceptional negotiation skills during a private sale. Throughout the search, Jo-Anne was always available and proactive in finding the right house for my needs. She also gave me helpful advice on the investment value and quality of the properties we looked at. Her friendly and professional attitude made the whole process easy and pleasant. If you are looking for a dedicated and expert Buyer’s Agent, I highly recommend reaching out to Jo-Anne.

Buyers agents in Melbourne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 11 businesses in this category in Melbourne are compared.

RankProviderRatingReviewsOpen Sat.
1Property Home Base (this page)★ 5,0503Yes
2Elite Buyer Agents★ 5,0363Yes
3Industry Insider Property★ 5,0323Yes
4Your Australian Property Buyers Agents★ 5,0174Yes
5National Property Buyers★ 5,0157Yes
Contact
+611300882842www.propertyhomebase.com.auLevel 17/31 Queen St, Melbourne VIC 3000
Working hours
Monday09:00–19:00
Tuesday09:00–19:00
Wednesday09:00–19:00
Thursday09:00–19:00
Friday09:00–19:00
Saturday10:00–14:00
SundayClosed