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AMI Real Estate

AMI Real Estate

4.8(157 reviews)See reviews ↓·Melbourne

About the company

AMI Real Estate is a real estate agency based in Melbourne, Australia. The agency provides the full spectrum of real estate services. Its vision is to set the benchmark for property management in Melbourne CBD. AMI Real Estate offers residential properties for sale, houses for sale and projects for sale. It also offers properties for lease. The agency has development projects and has recently sold properties.

What customers say

Based on genuine customer reviews

AMI Real Estate earns consistent praise from renters and owners across Melbourne for the way tenancies and managed properties are handled, with reviewers describing the team as responsible and professional throughout. Joyce Zhao is named often for replying promptly to enquiries, following up until matters are settled and taking the initiative to meet tenants in person, including arranging an inspection and coordinating the replacement of a bed and mattress after a concern was raised.

Careleen Toh is also singled out for her availability and for doing more than expected to keep things running smoothly. A recurring point is that inspections, lease signings and the procedures around moving in and out are organised and transparent, which leaves tenants describing the experience as stress-free. When a rental property was sold mid-tenancy, the transition was managed without drama.

Those who renewed leases mention patient and attentive handling of negotiations, while owners note that their asset is looked after with care and attention to detail. Several reviewers note that tenants are treated with respect and kept informed at every stage. The thread running through the feedback is responsiveness, follow-through and even-handed dealings with both tenants and landlords, from routine enquiries through to lease renewals.

Property management companyReal estate consultantReal estate rental agency

Reviews

Reviews are taken from publicly available sources.

NJ
nandini jain17 July 2026

Joyce is the best! Super supportive and quick to respond. She was a great help throughout my tenancy.

JN
Jason Ng23 April 2026

Joyce has been managing my property since we bought it and she has been great to work with. She is super professional and knows how to look after the property owners asset. If you are considering engaging her services I would highly encourage.

X
xiaoguanheng19 April 2026

I had rented a property from AMI for three years and the experience has been fantastic. The property manager Joyce is very friendly, quick to respond and responsible. Everything runs smoothly and clearly.

R
Rebecca11 March 2026

I had a very positive experience renting through this agency. The team was professional, responsible, and very supportive throughout the entire process. From the initial inspection to signing the lease and moving in, everything was handled in a clear and well-organized way. They were always responsive and happy to help whenever I had questions, which made the whole renting experience smooth and stress-free. I really appreciate their professionalism and efficiency. Overall, it has been a great experience, and I would definitely recommend this agency to others looking for a reliable and well-managed rental service.

A
Andi16 January 2026

Me and my sister leased a 2 bedroom apartment in the CBD with our property agent Joyce Zhao. She was very helpful in every aspect and we would highly recommend anyone who is looking for a property to lease or acquire to contact AMI Real Estate.

XM
Xiaohan Ma12 January 2026

We have had a wonderful experience with AMI Real Estate over the past two years, and it is the reason we have decided to renew our lease for a third year. Joyce and Careleen have both been consistently professional, responsive, and genuinely supportive throughout our tenancy. They communicate clearly, follow up diligently, and always take our concerns seriously. During our recent lease renewal, despite challenges around a proposed rent increase, they made a real effort to communicate with the owner and advocate for a fair and reasonable outcome. We truly appreciated their patience, dedication, and willingness to go the extra mile — including spending additional time after hours to help finalise the agreement. As tenants, it gives us great peace of mind to work with agents who are responsible, respectful, and fair. We are very grateful for their support and would highly recommend Joyce and Careleen to anyone looking for a reliable and professional property management team.

MM
Marcela Markovicova12 December 2025

We’ve been really happy with our experience renting through this management company for the past 3 years. Joyce and Careleen have always been quick to respond to our queries and have helped us navigate anything that came up with our landlord. They’ve been supportive and easy to deal with the entire time. If we weren’t moving interstate, we’d definitely be staying on. Highly recommend.

Real estate agents in Melbourne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Melbourne are compared.

RankProviderRatingReviewsOpen Sat.
1Ray White Phillip Island★ 4,9473Yes
2VICPROP CBD★ 4,9470No
3First National Real Estate Melton★ 4,9214No
4Get RARE Properties - Melbourne★ 4,9151No
5Real Estate of Melbourne★ 4,9137No
11AMI Real Estate (this page)★ 4,8157No
Contact
+61396635731amireal.com.au192A Lonsdale St, Melbourne VIC 3000
Working hours
Monday11:00–16:00
Tuesday11:00–16:00
Wednesday11:00–16:00
Thursday11:00–16:00
Friday11:00–16:00
SaturdayClosed
SundayClosed