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First National Real Estate Waverley City

First National Real Estate Waverley City

4.8(297 reviews)See reviews ↓·Melbourne

About the company

First National Real Estate Waverley City is a real estate agency established in 2004 in Glen Waverley. In March 2023, the agency opened a new office in Mount Waverley. It uses the SMARTRE SALE* system for selling. The agency provides extensive training to evolve into ethical sales agents. It offers real estate services in Glen Waverley, Mount Waverley and surrounding areas.

What customers say

Based on genuine customer reviews

Mount Waverley homeowners regularly commend this office for the professionalism and energy of its sales team, with Jessica Chea emerging as a particularly frequent subject of praise. Reviewers often describe her guidance through preparation, minor renovations and styling for sale, and several customers highlight clear explanations, timely updates and readiness to answer questions throughout a campaign.

Karsh is singled out for punctuality, availability and familiarity with the local market, while Chris Feng is noted for honesty and persistence in securing a favourable result. One thing mentioned again and again is negotiation strength, with accounts describing agreements reached quickly and outcomes exceeding expectations even under challenging conditions and tight timeframes. Vendors appreciate the organised approach and the sense of urgency shown from the first contact, and buyers similarly note a smooth process supported by an attentive senior team member.

Communication before and after settlement is described as transparent and dependable, and the team is credited with managing listing, styling and sale with minimal fuss. Repeat clients and referrals feature prominently, indicating sustained satisfaction across both selling and purchasing experiences. Many accounts also mention compassion, commitment and integrity in dealings, alongside an ability to keep clients confident and well informed from the first meeting through to the final result.

First National Real Estate Waverley City — Customer photo
First National Real Estate Waverley City — Customer photo
First National Real Estate Waverley City — Customer photo
First National Real Estate Waverley City — Customer photo
First National Real Estate Waverley City — Customer photo

Reviews

Reviews are taken from publicly available sources.

TB
Tim Barsony28 July 2026

With significant time constraints and pressure, choosing the right real estate agent was one of the most important decisions I had to make. I engaged Jessica Chea hoping for an exceptional outcome, particularly given the challenging property market and economic climate. Jessica exceeded every expectation. From start to finish, she was absolutely faultless. Her communication was outstanding, she was always reliable, incredibly organised, and executed every stage of the sales process with professionalism and precision. Most impressively, she sold my home in just 23 days. There was never any issue, no complaints, nor excuses—just consistent, high-quality execution and results. Jessica made what could have been an incredibly stressful experience feel seamless and well managed. I cannot recommend Jessica highly enough to anyone looking to buy or sell property. If you're looking for someone who genuinely cares, delivers on their promises, and achieves exceptional results, Jessica is the agent you want in your corner. Thank you, Jessica. You are truly remarkable.

TC
tracey clark9 July 2026

We had James from the wantirna office sell our home, he was absolutely amazing, new his area and buyers so well and got us a fantastic price for our home, better than we ever thought. Communication was great, support, explained everything , so happy with him. We even used him to see my father's home couple of months later and he was absolutely amazing once again. Highly recommend James Thankyou so much .

A
Ann7 July 2026

Jessica is an amazing real estate agent. Her integrity, compassion, commitment and professionalism are absolutely second to none. It was a pleasure dealing with her and I wouldn’t hesitate recommending her and First National to anyone, in fact I already have! Her tenacity meant we received more for our property than we ever expected. If I could give more than 5 stars I would. Well done team.

D
Diane24 June 2026

Supreme Negotiator. Jessica was an enthusiastic, committed and energetic agent. Excellent communication, constantly kept me informed with proceedings, her negotiation skills remarkable. Highly recommend.

IT
Ivy Tse15 June 2026

​I have mixed feelings about my experience with Chris Feng at First National Real Estate Waverley City. While the process moved forward, there was a significant lack of transparency regarding the property's condition. ​We discovered during the final inspection that the solar system was non-functional. When we raised this, the agent claimed they had mentioned it during an open house. However, there was no record of this in any documentation, nor was it noted in the contract or disclosure materials. Had this been clearly communicated in writing, we would have requested its removal or negotiated accordingly before signing. ​I feel that buyers deserve clear, documented guidance on a property’s status to avoid these surprises. I would encourage the First National Real Estate to implement better processes for ensuring all property disclosures are formally documented, rather than relying on verbal mentions that cannot be verified after the fact.

HL
Hody Li30 April 2026

Jessica is an extremely professional and efficient real estate agent! Throughout the entire process, she was patient, attentive, and always ready to provide helpful advice and support. What impressed us the most was her ability to negotiate and secure an agreement with the landlord within just one day, which greatly improved the overall efficiency of our purchase. Her communication was clear, transparent, and timely, making us feel confident and reassured at every step. We truly appreciate Jessica’s hard work and dedication, and highly recommend her to anyone looking to buy a property!

SM
Sally Massey29 January 2026

Jessica is an amazing agent with years of experience and a plan to achieve your highest possible sale price. Lucky for us, it only took 3 days to achieve way higher than we expected. She acted totally professional, yet friendly and helpful. We highly recommend Jessica and First National to sell your property in the Mt Waverley area. Absolute 5 stars !!

Real estate agents in Melbourne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Melbourne are compared.

RankProviderRatingReviewsOpen Sat.
1Ray White Phillip Island★ 4,9473Yes
2VICPROP CBD★ 4,9470No
3First National Real Estate Melton★ 4,9214No
4Get RARE Properties - Melbourne★ 4,9151No
5Real Estate of Melbourne★ 4,9137No
11First National Real Estate Waverley City (this page)★ 4,8297No
Contact
+611800838898www.fnrewc.com.au292 Stephensons Rd, Mount Waverley VIC 3149
Working hours
Monday08:30–17:30
Tuesday08:30–17:30
Wednesday08:30–17:30
Thursday08:30–17:30
Friday08:30–17:30
SaturdayClosed
SundayClosed