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Walkom Real Estate

Walkom Real Estate

4.4(165 reviews)See reviews ↓·Newcastle

About the company

Walkom Real Estate is a real estate agency in Newcastle operating since 1961, assisting people to buy, sell and rent homes and apartments. The business name is Walkom Real Estate, and the company name is Richard Walkom Linehans Real Estate Pty Ltd. Thomas Hook is a Director and Licensed Real Estate Agent specialising in inner-city Newcastle and surrounding suburbs, with over 21 years’ experience.

Five of the sales team have more than 20 years’ experience in the local property market. The agency specialises in residential sales, fine homes, investment property, commercial property, developments, and property management.

What customers say

Based on genuine customer reviews

Landlords, tenants and vendors in Newcastle recur throughout feedback on this agency, with the experiences described covering residential sales, property management and tenancy transitions. Several customers note the professionalism and market knowledge of Thomas, particularly his handling of appraisals, open houses and negotiations for townhouses and family homes. Graeme is praised for achieving comfortable appraisals and repeat results in the Wickham area, while Kiah earns repeated mention for guiding buyers through short settlement periods and remaining available for questions.

On the property management side, Susan is described as exceptional in managing tenancy applications, virtual tours and maintenance coordination, with prompt replies to calls, texts and emails. Eleni and Alissa are similarly credited with timely communication and helpfulness across long-standing rental arrangements, including support during a property's finalisation.

A theme running through the feedback is the consistency and organisation shown through the sales process, from initial estimate to settlement, and the sensitivity displayed towards tenants during inspections. Reviewers also value the practical advice offered to owners maintaining their properties, and the care taken to keep them informed at each stage. Clients ranging from first-time buyers to long-term investors describe feeling at ease, with communication before and after transactions standing out as a defining feature.

Commercial real estate agencyProperty management companyReal estate auctioneerReal estate rental agency

Reviews

Reviews are taken from publicly available sources.

ST
Steffi Taylor25 March 2026

Kiah was fantastic to work with - she made the process of buying absolutely seamless, and was always available to answer any questions I had. I had a very short settlement period, and Kiah navigated the entire process professionally and made me feel completely at ease. Thanks Kiah!

CD
Chris Dennis13 February 2026

Walkom Real Real Estate have managed our property for 10 years. Susan Brealey has been our Property Manager for the past 3 years and has been exceptional. We can't rate the quality of her service more highly. Susan communicates well and has provided excellelent practical advice. She has replied promptly to all phone calls, texts and emails. When any work or repairs have been needed to maintain our property in its best condition Susan has made suggestions and hired the best tradesmen to do the work. Susan worked hard to get the best tennants, which we appreciated. Susan has many years experience in Property Management and this was evident in the outstanding way she handled every aspect of managing our rental property.

HM
Helen Morgan19 December 2025

We have had our rental property with Walkom for 4 years now. Have been extremely happy with the service provided, initially with Eleni and now with Alissa. Both ladies have been amazing with timely communications. A big shout out to Alissa who had only recently taken over and has been so helpful in finalising our property. Walkom Real Estate are lucky to having this amazing lady working for them.

TR
Tina Rubie23 October 2025

Susan Brealey has been outstanding to deal with as the property manager of the unit I have rented this year through Walkom Real Estate. The process of becoming a new tenant and all that it involved, was made so easy and simple thanks to Susan, especially as I was moving from a different town. Susan went above and beyond to give me a virtual tour of the prospective property I was interested in renting, and her communication has always been extremely helpful, timely and positive. I ended up successfully applying for the first property I saw which was presented to us by Susan. Her customer service for both the landlord and tenant was always of the highest standard. I cannot recommend Susan highly enough as a property manager for prospective tenants through Walkom Real Estate. Her highly personable communication style, outstanding level of assistance, detailed knowledge of available rental properties, impeccable business ethic and her willingness to ensure that her tenants have the best and easiest tenancy experience possible, makes her an invaluable asset to Walkom Real Estate Property Management and I would highly recommend her without hesitation to any prospective tenant.

PA
Peter Allsop9 July 2025

Excellent interaction and support from Walkom Real Estate . I have only good things to say about the selling of the unit with Thomas. Communication was excellent and I was kept informed through the process as time went by. A realistic appraisal of what we could expect to get was given, and the fact we got a premium on that was down to fine marketing and Thomas’s nuanced approach to the sale. Highly recommend him unreservedly!!

MB
Michael Bowden30 April 2025

It was a pleasure working with Thomas to sell my property in. Newcastle. He was professional, honest and transparent throughout the whole process. Thomas was always prompt in communication and took time to answer all my questions and queries. I had complete trust in him throughout the sale and in the end achieved an excellent result. I would highly recommend Thomas to anyone looking to sell or buy. He is the real deal and will work hard for you to achieve your goals. Thanks Thomas

MC
Martin Caruana11 April 2025

Graeme’s result's speak for themselves . It’s early 2025, and we’ve now sold and settled on two properties in the Wickham area with the help of Graeme Brownlow. Graeme worked with our family 20 years ago in the same area, so he was our first choice again—and for good reason. We found him to be extremely knowledgeable, providing appraisals we were comfortable with and that were successfully achieved. He worked with us in a highly professional manner, always responding promptly to emails and phone calls. Graeme’s advice was confident, clear, and never pushy. He genuinely took the time to understand our thoughts and priorities. I always felt he was working hard on our behalf, and our family couldn’t be happier with the service he provided.

Real estate agents in Newcastle compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Newcastle are compared.

RankProviderRatingReviewsOpen Sat.
1First National Real Estate Port Stephens★ 5,0263Yes
2Salt Property Newcastle★ 4,9193No
3FOUND HQ★ 4,9134No
4Robinson Property★ 4,81390No
5Harcourts AVENU | Newcastle★ 4,8435No
11Walkom Real Estate (this page)★ 4,4165No
Contact
+61249748900www.walkom.com.au443 Hunter St, Newcastle NSW 2300
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed