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Elders Real Estate Townsville

Elders Real Estate Townsville

4.5(132 reviews)See reviews ↓·Townsville

About the company

Elders Real Estate Townsville is a real estate agency servicing Townsville and Magnetic Island. The agency provides services in purchasing, selling, and property management, including residential rentals and fully furnished or self-contained properties. For maintenance requests, Elders Real Estate Townsville uses Bricks + Agent. The branch is led by Katherine Roy, Principal Sales Agent and Branch Manager.

Kerin Bonaventura is Business Development Manager. Kristy Briskey is Senior Property Manager. Sales consultants are Brenda Thompson, Debra Ohlin, and John Millgate. Samantha Jackson works in Rental Trust and Property Management, and Skye Jackson is Corporate Property Manager. The Elders group has been supporting Australian farmers since 1839.

What customers say

Based on genuine customer reviews

Across the Townsville market, the sales and property management teams earn consistent praise for their professionalism and responsiveness. Landlords name Kerin Bonaventura, Chia, Donna Lloyd, Kristina Hampson and Athena, highlighting tenancies arranged quickly, sometimes within hours of listing, and tenancy matters resolved without friction. Communication is a theme that recurs, described as clear, timely and sustained throughout the engagement, extending to remote or online inspections and assistance during holiday periods.

Buyers and sellers single out Brenda, Debra, John and Wendy Millgate and Skye Jackson for market knowledge, candid advice and steady guidance through inspections, negotiations and settlement, including the newer disclosure requirements. Sellers note that open homes attracted multiple offers and produced results beyond expectations.

Reviewers frequently commend the friendly, hands-on manner of the team, noting that the same staff remain approachable whether the task involves securing a rental, managing a property or completing a purchase. Several mention that when issues arise during a tenancy they are addressed promptly and without fuss, and that dealings feel straightforward from first contact through to the final outcome. The recurring thread is dependable, personable service that keeps clients returning to the same named staff for subsequent sales, purchases and management of their properties.

Elders Real Estate Townsville — Customer photo

Reviews

Reviews are taken from publicly available sources.

MC
Michelle Cadeliña27 July 2026

Excellent customer service! Kerin Bonaventura was very helpful, responsive, and accommodating. Kerin promptly arranged an online inspection for us since we’re still in Hervey Bay. Thank you for your assistance! Highly recommend!

TB
Toni Bennett23 June 2026

Brenda worked tirelessly to make sure the process of buying was smooth. Brenda answered all my questions. She was very professional, knowledgeable and a absolute pleasure to work with throughout the process of purchasing my home. She has a sound knowledge base on what the market is doing. Brenda was extremely helpful and got back to me quickly. I highly recommend Brenda.

SS
Subra Subra9 March 2026

I purchased the property in Douglas, Townsville with the help of Brenda, and it was later managed by Kerin both are fantastic to work with. Kerin even picked me up from the airport to view the property, helped resolve a few issues, and rented it out very quickly. Their communication has always been clear and timely, and they even assisted me during the Christmas holidays. I have nothing but praise for their service. The property is now managed by Lily, who is also awesome.

NP
Nikki Platt21 January 2026

I would like to take a moment to express my sincere appreciation for Kerin Bonaventura and Chia who have proven to be exceptional property managers. From the moment I entrusted them with my property, they demonstrated a remarkable ability to effectively manage the rental process. Incredibly, they had my property rented within just two hours of being posted, showcasing efficiency and expertise in the field. Kerin's and Chia's professionalism, kindness, and adept problem-solving skills set them apart in this industry. I wholeheartedly recommend their services to anyone in need of dedicated and competent property managers. Sincerely, Nikki Platt

BP
Brian Pearson21 January 2026

Kerin Bonaventura and Chia were absolutely amazing. Our house was rented within two days of posting. From start to finsh everything was made so simple. Kerin and Chia were a pleasure to deal with and made everything so easy. Nothing was to much trouble and I couldn't recommend them highly enough.

SS
Shaun Schroter21 January 2026

Kerin, at elders was one of the only agents that returned my calls when we were searching for rentals Properties for our daughter in Townsville. She was responsive and proactively gave us options on our short term options . Very satisfied . Thanks again

RN
Russel Nouveau13 January 2026

Debra was a great communicator- without the fluff. She helped me find what I was looking for, and negotiations were timely and frictionless. A no-nonsense agent who gets the job done.

Real estate agents in Townsville compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Townsville are compared.

RankProviderRatingReviewsOpen Sat.
1Bright Property Townsville★ 5,062No
2Sean Lubbe - Elite Sales Agent of Executive Homes★ 5,060Yes
3Northern Realty Townsville★ 4,9238No
4Matt O'Hanlon - Keyes & Co. Property★ 5,023Yes
5First National Real Estate Townsville★ 4,956No
10Elders Real Estate Townsville (this page)★ 4,5132No
Contact
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed