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Palm Property Management

Palm Property Management

4.7(104 reviews)See reviews ↓·Sunshine Coast

About the company

Palm Property Management is a property management company on the Sunshine Coast. It is a locally owned and operated boutique small business and is exclusively a property management business. Susan Henley is the owner and Principal Licensee. Henley started her career in property management in 2000 and moved to Australia in 2010. She holds a full Real Estate License and is a member of the Real Estate Institute of Queensland (REIQ).

Henley has close to twenty-five years' experience in property management. The company covers all Sunshine Coast suburbs from Noosa in the north to Glass House Mountains in the south. Its services include proactive maintenance, regular inspections and manager consistency.

What customers say

Based on genuine customer reviews

Palm Property Management draws consistent praise from landlords and tenants alike across the Sunshine Coast, with reviewers repeatedly highlighting the professionalism and responsiveness of the team. Several customers note that Susan Henley, the principal, is approachable and willing to go out of her way, whether presenting management services at a family home or assisting tenants during difficult tenancy situations. Bryony also features often, described as attentive and clear when guiding applicants through inspections and lease arrangements. A point that comes up frequently is the ease of communication, with questions answered promptly and inspections coordinated without friction.

Landlords who had grown weary of mainstream agencies describe switching to this team and finding the experience markedly smoother, particularly in sourcing quality tenants and handling exit reports. Renters who dealt with Penny Dennis mention helpful feedback on applications, while others recall smooth handovers and well-managed tenancies at properties in Peregian Beach and Maroochydore, including units at Maroochy River Resort. Both owners and tenants describe a straightforward process from application through to vacating, with the team attentive to individual circumstances and proactive when problems arise. The recurring thread is a sense that the agency treats each property and tenancy with care and consistency.

Leasing serviceProperty administration serviceReal estate rental agency

Reviews

Reviews are taken from publicly available sources.

SM
Sarah mclean8 June 2026

We are so very grateful to have been recommended to Palm Property Management by a friend. We have dealt with over 5 x real estates over the last 14 years for our investment properties. We had enough of the mainstream real estates property management so decided to sign up with Palm Property Management and we can truly say we have not looked back. Susan the principal owner is brilliant and Bryony and the team are very professional. Nothing is too hard and the team is always there to help. Susan has an excellent knowledge of the property management industry. I definitely think this contributes to the excellent care taken of our properties as Palm Property Management only deal in Property Management not sales, which I believe is the reason Susan has such a successful Property Management business. Thank you Susan and your team.

JB
Jodie Biggs8 April 2026

We rented our Property in Mooloolaba with Bryony. The experience throughout our rental process from the very beginning, the whole team were professional, responsive, and genuinely attentive to our needs. They made what can often be a stressful experience feel smooth and straightforward. Communication was always clear and timely, whether it was answering our questions, arranging inspections, or guiding us through the application process. They were knowledgeable about the property and the local area, and we felt confident we were in good hands every step of the way. What really stood out was their friendly and approachable attitude. They took the time to understand what we were looking for and ensured everything was handled efficiently and with care. Any concerns we had were addressed quickly and professionally. Overall, we couldn’t have asked for a better experience. We highly recommend their services to anyone looking to rent, and we truly appreciate the support and dedication they showed throughout the process.

KN
KIM NICK24 March 2026

I had a fantastic experience with Palm Property, especially with Susan. During a very stressful time when I was struggling to find a place to live, Susan went above and beyond to help me secure a home. I truly appreciate her support, responsiveness, and professionalism throughout the entire process. I’ve now lived in the property for a year, and it has been a great experience from start to finish. Everything was handled smoothly, and I always felt well taken care of. Thank you again, Susan, for your kindness and support — I’m very grateful. Highly recommend Palm Property to anyone looking for a reliable and caring property manager.

JM
Jordan Mcbroom24 March 2026

Susan and the team at Palm Property managed our investment property for 5 years. Communication was always clear and all of the processes around changing tenants or renewing leases were handled very professionally. I would highly recommend Palm Property based off my experience.

AA
Aidan Aguilera19 March 2026

Not actually a client of this company but have had a super positive experience with one of their property managers Penny Dennis. I attended an inspection she was overseeing, when my application wasn't successful I sent an email asking if she had any feedback. Even though its of absolutely no benefit to her, Penny went to the effort of giving me a call and took the time to walk me through the errors in my application. If her co-workers are anything like her you're in very good hands with this property management company.

SG
Shannon Gane17 March 2026

I have recently started renting a unit managed by Bryony. From first meeting her at the viewing, to getting a contract signed to helping sort out any issues once moved in, she has been fantastic. Both her and Susan have done everything they can to make the move easy for me. Bryony is so helpful with any questions I have and always so friendly! 10/10 recommend renting a property that Bryony and the others at Palm Property manage. Great team!

FC
Fran Carr10 February 2026

We rented an apartment in Maroochydore through Palm Property for over 3 years. We were very fortunate to have them as our rental agency as Susan and her team were always friendly, efficient and professional to deal with throughout our tenancy. We can't thank Susan enough for going out of her way to help us secure another rental in Melbourne. Would highly recommend Palm Property :)

Property management in Sunshine Coast compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 6 businesses in this category in Sunshine Coast are compared.

RankProviderRatingReviewsOpen Sat.
1Flair Property Group★ 5,0363Yes
2Coastline Property★ 4,965No
3Saltwater Property Management | Sunshine Coast★ 5,012No
4Smart Rentals Property Management Sunshine Coast★ 4,823No
5Palm Property Management (this page)★ 4,7104No
Contact
+61753736539www.palmpropertymanagement.com.au2/108 Brisbane Rd, Mooloolaba QLD 4557
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed