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Smart Rentals Property Management Sunshine Coast

Smart Rentals Property Management Sunshine Coast

4.8(23 reviews)See reviews ↓·Sunshine Coast

About the company

Smart Rentals Property Management was formed in 2015 and is headed by Principal Licensee Steven McDonald, who has worked in the Queensland real estate industry since 2001. The team has more than 20 years of experience in real estate and property management, and consists of specialist residential property managers.

Smart Rentals has locations in the Sunshine Coast and Townsville. The company specialises in residential property management and manages single-family homes, townhouses, and apartments. It offers a service guarantee and uses up-to-date technology and online portals for clients.

What customers say

Based on genuine customer reviews

Sunshine Coast tenants and landlords describe Smart Rentals Property Management as a team that regularly exceeds expectations, with fast responses to enquiries standing out as a recurring theme. Michelle Rowell earns frequent acknowledgement for her diligence, commitment and authentic concern for renters, who note that she answers questions without delay and ensures they feel important throughout the search for a suitable property. Sue receives similar credit for courteous and supportive communication, keeping clients informed about availability and whether a home meets their needs. Judy is highlighted for a considerate manner, shown when she accommodated a changed inspection time after illness affected a household.

The shift into a rental is often portrayed as smooth and low-stress, which customers link to attentive service and a focus on each person's circumstances. Owners value the dependable, prompt handling of their properties, while the agency's expertise across condominium and residential lettings is evident in accounts of suitable tenant matches. A point that comes up often is the sense of being prioritised and cared for from the initial contact through to ongoing tenancy matters, with updates maintained along the way. Staff friendliness and quick resolution of issues round out the picture.

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Reviews

Reviews are taken from publicly available sources.

M
Moon_fall3 April 2025

I started to overly stress from looking for a new home and only one person ever made me feel i mattered and it’s your Lovely Michelle, her professionalism and care and kindness and focus on helping my son and i find our new home was beyond outstanding. she made me feel prioritised and knew exactly what what was suitable for me . I will forever be grateful of your support , thank you kindly for finding me my new home .. Janice

GT
Gabrielle Tylor26 June 2024

We appreciate very much Michelle Rowell's professionalism, dedication, and genuine care for her tenants. She is incredibly responsive, always addressing our concerns and questions promptly. Michelle's friendly and approachable demeanor makes working with her a pleasure. She truly cares about the well-being and satisfaction of her tenants, making us feel valued and well taken care of. If you're looking for a real estate agent who is reliable, attentive, and genuinely invested in your needs, Michelle Rowell is the one to call.

IK
Ilona Kovach6 March 2024

Extremely happy with the service and support I have received from Sue at Smart Rentals. She was so polite and helpful from the first time I spoke to her, we had constant communication and updates on the property availability and suitability. Thank you Sue for your understanding and support that helped a lot.

MS
Michelle Spann (Shelley)15 February 2023

Smart rentals team are awesome! Absolutely amazing to deal with, wonderful customer service and made the transition to renting very easy!

AV
Alex Vann26 February 2022

We’ve been tenants with Smart Rentals for over a year now and have always found them to be very professional, quick to action maintenance requests and just lovely people. I would definitely recommend them to others. :)

K
Kristy18 December 2021

Smart Property Rentals is a great real estate and they really are Understanding to everyone's individual needs.. For example: 2 days before my house inspection due date..I saw Judy out the front reading the water meters and we got talking and she was very understanding and helpful in changing the date of my upcoming house inspection coming up 2 days later, as my Daughter was unwell with a flu and I hadn't been well myself but I was much better but didn't want to put Judy at risk of getting sick from my Daughter and she was very understanding of the situation, flexible in changing house inspection date due to my Daughter being unwell.. she was very caring and compassionate and totally understanding... I felt bad changing the date but then on the other hand I didn't want to put Judy at risk of getting sick either..she was very easy to talk too and very understanding.. Judy is very approachable, and was very accommodating to my needs. Very lovely professional lady.. Judy is thorough and does her job exceptionally well. I'm very happy to be a tenant of Smart Rentals.👍😀🏠

CL
cynthia lee29 September 2021

Steven McDonald is the principal of smart rentals company and Hannah Murchie is the staff of smart rentals management, they aren’t tenants or landlord but they both give themselves 5 stars rating , Can we trust this company ?

Property management in Sunshine Coast compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 6 businesses in this category in Sunshine Coast are compared.

RankProviderRatingReviewsOpen Sat.
1Flair Property Group★ 5,0363Yes
2Coastline Property★ 4,965No
3Saltwater Property Management | Sunshine Coast★ 5,012No
4Smart Rentals Property Management Sunshine Coast (this page)★ 4,823No
5Palm Property Management★ 4,7104No
Contact
+61754388940www.smartrentalspm.com.auRegatta 1 Business Centre, 2 Innovation Pkwy, Birtinya QLD 4575
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed