Leah Jay - Maitland Property Management

I had a wonderful experience with the team, especially Haylee. She was so professional, friendly, and efficient throughout the whole process. I was especially impressed that she found a great tenant for my property within just one week! Everything was handled quickly and smoothly, and I really appreciated her excellent communication and hard work. I would definitely recommend Leah Jay to any landlord.

Claire manages our rental property and does a wonderful job. She is professional, friendly and always keeps us informed. Claire answers any queries we may have promptly and always assists with maintenance issues. We switched from another agent and cannot be happier with our decision, in particular Claire. I would recommend Leah Jay highly.

I honestly can’t recommend Milly O’Connor and the entire Leah Jay team at East Maitland highly enough! We spent almost 10 years with Leah Jay. From the very beginning, the whole team were incredibly helpful, professional and understanding and made what can often be a stressful process feel so much easier! Milly O’Connor our property manager was always approachable, responsive and happy to help whenever we had questions or needed anything. What really stood out to me was how genuinely kind and accommodating Milly was. We always felt like more than just another tenant, and that level of care and communication made such a difference. We’re very grateful for all of Milly’s help throughout our time with the Leah Jay and for the way she handled everything so professionally right through to the end of our tenancy. Thank you, Milly, for making the whole experience such a positive one. You’re an absolute credit to the real estate industry! ❤️

We have never felt more relaxed and comfortable with the whole process of renting a new home ! Especially dealing with the amazing agents! A special mention to Emily for not only making the move seamless but also looking after us as though we were her family! They are absolutely not like the rest and are very family focused! I honestly can't believe how amazing the whole team have been and can't rate them any higher! If you are chasing a review on Leah jay this should be the only review you see !

We have found our experience with Leah Jay Property Management, and in particular Claire (our Property Manager) to be one of professionalism, demonstrating genuine interest and care for our property, us as the landlords and that of the tenants in our property. We have found Claire to be thorough, personable and highly professional, ensuring follow through and completion of responsibilities in a timely manner. She has gone well above what we have experienced with previous Property Managers. Claire has made the whole property letting process an easy experience as she has guided us with integrity and reassurance at all times.

We have had an excellent experience with our property manager, Claire and feel incredibly fortunate to have had her for the last few years. She is incredibly responsive, professional, and genuinely invested in ensuring everything is managed properly. Her communication is outstanding, we are always kept informed and updated, and any questions or concerns are addressed promptly. She is attentive to detail, follows through on commitments, and ensures that matters are handled correctly and in a timely manner. What we appreciate most is her ability to balance professionalism with kindness and build positive relationships with both landlords and tenants. She is approachable, easy to communicate with and consistently advocates for our interests as landlords while maintaining a high standard of service. We highly recommend Claire to anyone looking for a property manager, she makes this process feel incredibly smooth and we constantly feel reassured.

Leah Jay have managed our rental property for more than 10 years and we have been very happy with their service. Especially our current manager Claire Whitehouse has been excellent in all dealings with us and the tenants as well as insurance and repair companies for a recent claim we had. Claire deals with things in a timely manner and is very friendly and easy to work with. We are very happy and would not hesitate to recommend them to anyone in need of property management. Gisela and Walter