First National Real Estate Port Stephens

We had a positive experience working with Jacquie and the team to lease our commercial property. They were professional, easy to deal with and kept us informed throughout the process. Thanks for your help - we appreciate your efforts.

Friendly and responsive service. Lucy and Rebecca were receptive and responsive to our questions and were great at facilitating all our interactions with the sellers - we would happily recommend them. Thanks again

Tracy made buying my apartment easy. Tracy was caring, professional and highly recommended! Buying my new apartment was such a positive experience thanks to Tracy. From the beginning, she was professional, knowledgeable, and genuinely cared about helping me find the right apartment. Tracy was always available to answer my questions, kept me informed throughout the entire process, and made everything feel much less stressful. Tracy went above and beyond to ensure everything went smoothly, and I always felt supported and confident with her guidance. I truly appreciate her honesty, patience and dedication. I couldn't be happier with my new apartment and highly recommend Tracy to anyone looking for an outstanding real estate agent.

Tracy knows her business. . Tracy was the perfect sale’s person for us. Tracy has a good name in the industry and was highly recommended to us by others in our area. We found her to be efficient, professional , but at the same time very warm. She has a soft nature and has a strong conviction and worked tirelessly. We found her to be very honest and we came to a realistic price to sell our home. She showed us how to present our home, and make it inviting to the potential buyer. We have a great relationship with Tracy who always got back to us, even when overseas on holidays, with any enquiry we had. Nothing was too much trouble. If I had to describe Tracy’s work ethics, I would say “Exemplary” this is our last move and it was made without drama because we chose the right Sales person. We are over the moon. Thank you Tracy and thank you to her assistant Alicia who was always very helpful and knowledgeable as well. We found all the staff at First National Port Stephens, fabulous. Thank you

Karen and her team (Lara & Chantelle) at First National Port Stephens are simply outstanding. As landlords with over 15 years of experience across multiple investment properties, we've worked with many property managers, and this team genuinely sets the standard. From day one, they have demonstrated the kind of consummate professionalism that's rare to find. Their tenant screening process is thorough and considered, giving us real confidence that our property is in good hands. Routine inspections are conducted diligently and reported back clearly, while any maintenance or repair works are actioned promptly with good communications with us as landlords and followed through to completion, no chasing required. What truly sets Karen, Lara and Chantelle apart, however, is their communication. In our experience, timely and transparent communication is the single biggest differentiator between an average property manager and an exceptional one and this team excels. We are always kept informed, responses are fast, and we never feel like we're being left in the dark. For anyone with an investment property in Port Stephens, we cannot recommend this team highly enough. They treat your asset as if it were their own, and that peace of mind is genuinely invaluable.

We would highly recommend First National Real Estate to anyone looking to sell their home! Lucy from First National looked after us so well… always keeping us updated and always at the end of the phone when we had questions. They sold our house in a very quick time… the whole process was made much easier with them!

Rebecca is the One. We recently sold our home at 16 Dart Place with Rebecca Dean and her team, and we couldn't be happier with the experience. From the very beginning, Rebecca was down-to-earth, honest, approachable and incredibly professional. She kept us informed every step of the way with regular communication, making what can be a stressful process feel easy and manageable. She was responsive, incredibly well informed about our area and the market, and was in our corner the whole time. Rebecca successfully sold our home at auction and achieved the price we were hoping for, which was a fantastic result. What really stood out, though, was the trust and confidence she inspired throughout the campaign. She was always transparent, offered practical advice, and genuinely cared about achieving the best outcome for us. Her warmth and sense of humour were an added bonus—she made us laugh when we needed it most and helped keep things in perspective throughout the process. Rebecca's entire team was exceptional. They were kind, professional, organised and responsive, and it truly felt like we were working with people who were invested in our success. We felt like we were part of the First National family. We would highly recommend Rebecca and her team to anyone looking to sell their home. Thank you for making the sale of our home such a positive experience. It has changed our lives and Bec, we can’t thank you enough.