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BuyerX

BuyerX

5.0(83 reviews)See reviews ↓·Melbourne

About the company

BuyerX Pty Ltd is a buyers agency with over 20 years of experience in the real estate industry. It won the REB 2022 Buyer Agency of the Year award. The company specialises in buying off-market property for clients and uses a 30-point due diligence system when assessing a target property. Its main services are full search, assess and negotiate, sales advisory, and off-market property. BuyerX operates local area specialist teams that only work in areas they live in and know intimately, with teams in Melbourne, Sydney and Perth.

Advocates include Tim Picken, Chris Guest, Andrew Smith, Daniel Adaway, Michael Sier, Jarrod Quint, Nuno Raimundo, Jack Johnstone, David Turnbull, Kate and Edward Polk, and Kelly Eyes, covering areas such as Boroondara, Melbourne Inner West / North, Stonnington, Kingston, the Mornington Peninsula, Melbourne Inner North, Bayside, Sydney Eastern Suburbs & North Shore, and Noosa. BuyerX has a Melbourne office located in Cremorne, VIC.

What customers say

Based on genuine customer reviews

BuyerX acts as a buyers advocate and property investment adviser in Melbourne, and reviewers consistently highlight the depth of market and neighbourhood knowledge its advocates bring to a purchase. Chris Guest is named repeatedly, with clients describing how his research, honest feedback and calm strategic approach removed much of the stress from searching, particularly for first-time buyers and time-poor business owners. Several customers note that he sourced off-market options quickly and negotiated outcomes they were pleased with, including an apartment purchase and a retirement property.

Jack Johnson and Jack Johnstone also recur in feedback, praised for professionalism, organisation and steady communication while helping clients secure homes and later manage a sale as vendor advocate. Kelly receives similar recognition for guidance and well-informed advice that saved time and money. A point that comes up often is the quality of communication before, during and after the transaction, including support through settlement, which left buyers feeling confident about each stage. Reviewers repeatedly mention reliability, punctuality and a courteous, approachable manner, with the search and negotiation handled efficiently. The advocacy covers both buying and selling, and the recurring theme is that clients felt informed and represented throughout the campaign.

Property investment companyReal estate agent

Reviews

Reviews are taken from publicly available sources.

BH
Be Happy6 July 2026

BuyersX (Kelly) provided invaluable expertise and guidance throughout my property purchase. The best $s spent with well- informed advice, prompt, professional and courteous service provided Nothing was a hassle and saved me considerable time and $s Could not fault the service and strongly recommend using BuyersX

AH
Andrew Halan17 June 2026

Jack from Buyer X was excellent to work with from start to finish. He first acted as our buyer’s advocate, helping secure a great property, and then supported us again as a vendor advocate when we sold our home. Throughout both processes he was highly responsive, diligent, and genuinely invested in getting the best outcome for us. A great guy who works incredibly hard - highly recommend.

KB
Kellie Bailey9 June 2026

Before working with Jack, we were searching for properties ourselves. We quickly realised that having an expert guide us through the process made all the difference. It was incredibly reassuring to have Jack’s experience on our side (especially when buying a home is stressful enough). The due diligence, detailed reports, and honest advice gave us confidence that we were making informed decisions and not overpaying for a home. Jack was exceptionally responsive throughout the entire process (seriously, I’m not convinced he ever takes a day off). It was clear that he genuinely cared about helping us find the right property and wasn’t willing to settle for anything less than a great outcome. His knowledge of the areas we were searching in saved us countless hours and helped us avoid a lot of unnecessary stress. Just as importantly, he was a pleasure to deal with. I was almost a little disappointed when we finally secured a property because it meant our regular chats were coming to an end. We couldn’t be happier with our experience and will absolutely be using Jack for any future property purchases. I’ve already been recommending him & Buyer X to anyone looking to buy a home.

CA
Cat Andrews25 May 2026

Jack Johnstone was a pleasure to deal with; professional, organised and passionate. He alleviated a lot of pressure with his communication abilities. Thank you for your support in our transaction!

KA
Kunal Amalean12 May 2026

I’ve had the privilege of working with Chris Guest who was a highly referred individual. We worked on searching for a property suitable for me and his knowledge on the market within neighborhood expertise was invaluable. The property search can be an overwhelming experience especially for a first timer and it was comforting having someone like Chris as a sounding board to aid in decision making, understand things to watch out for, etc. Chris actually advocated time and energy on property search once he was able to spend ample time to understand our specific requirements and even inspected, captured photos/videos when I was pre-occupied with other commitments. Highly recommended for sourcing! However, towards the end, it felt quite rushed and I would have appreciated if Chris had the patience to walk me through the step by step process of the important aspects of necessary paperwork so that I’m fully clear on what I’m getting into which he did not quite maintain that and was keen to quickly wrap up by requesting for reviews and testimonial which I thought felt a bit off-putting. Chris is great for building a relationship, but to get to the detail or be absolutely thorough with paperwork, I could see he struggles with that. Im someone who’s quite thorough with the process, would have appreciated if Chris understood the nuances of what I’m looking for prior to closing the deal.

DP
Dan Padgett10 May 2026

We first came across BuyerX on Instagram and decided to reach out. We met with Chris Guest, and from that first meeting, we knew we were in good hands. Chris was fantastic to work with throughout our entire property search. He is incredibly diligent, professional, and has a deep understanding of the local market dynamics. What really stood out was his patience; even though our search took a while because we were quite picky with our requirements, Chris never rushed us. He remained optimistic and committed to finding the right fit. His negotiation skills are top-tier, and he provided the strategic edge we needed to finally secure a home in our target area. If you are looking for a buyer's advocate who is firmly on your side and makes the process much clearer, we highly recommend Chris and the BuyerX team.

DM
David Mullen7 May 2026

Review for Jack Johnson - BuyerX Jack came highly recommended to us to assist with the sale of our home, and from the very beginning it was clear why he was so highly regarded. His industry, market, and neighbourhood knowledge proved invaluable throughout the entire campaign - from selecting the right agent to developing the most effective marketing campaign for our property. Jack was fantastic to work with, was supportive, approachable, and genuinely invested in achieving the best outcome for us. We always felt Jack was firmly in our corner and working with us & for us every step of the way. Throughout the campaign, Jack provided comprehensive updates and helped us clearly understand the feedback, buyer interest, and the numbers behind the campaign. The property market can be overwhelming, so having such an experienced professional guiding us gave us incredible confidence and peace of mind. What could have been a very stressful experience was instead smooth, well-managed and far less daunting thanks to Jack’s expertise, guidance, and constant support. We are extremely grateful for everything Jack did for us and would not hesitate to recommend him to anyone looking for a trustworthy, knowledgeable, and highly experienced buyers advocate. David & Julie Mullen.

Buyers agents in Melbourne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 11 businesses in this category in Melbourne are compared.

RankProviderRatingReviewsOpen Sat.
1Property Home Base★ 5,0503Yes
2Elite Buyer Agents★ 5,0363Yes
3Industry Insider Property★ 5,0323Yes
4Your Australian Property Buyers Agents★ 5,0174Yes
5National Property Buyers★ 5,0157Yes
6BuyerX (this page)★ 5,083Yes
Contact
+611300289379buyerx.com.au/buyers-advocate/melbourneLevel 10/30 Collins St, Melbourne VIC 3000
Working hours
Monday08:00–18:00
Tuesday08:00–18:00
Wednesday08:00–18:00
Thursday08:00–18:00
Friday08:00–18:00
Saturday08:00–18:00
SundayClosed