The Property Managers Sydney

About four weeks ago, I made an inquiry about one of your Lindfield apartments. Unfortunately, I never received a proper follow-up. Even after sending a text message later on, there was still no response. I feel sorry for the landlord, as there are people like myself who are genuinely interested in renting, yet the agency seems unresponsive to applicants. Compared to other agencies, which are proactive and even open properties on Sundays, the lack of communication from this agent is a red flag.

Suzanne is a pleasure to deal with. She is attentive, understanding, genuine and a true professional. I highly recommend dealing with Suzanne and The Property Managers. There needs to be more in the industry like Suzanne.

7 years ago, I was the first person wrote reviews about this property management when they just started service. I thanked Suzanne for managing my property, as a landlord, I had to move overseas for work, i need some good property manger to look after my property. My apartment was new back to 7 years ago, when I just bought first hand, but I cannot leave longer, as I need to work overseas. 7 years later, I returned to Sydney. I became very angry. My building had a lot of issues. This property manager told me my 7 years old building too old, they charged me fees for replacing ovens, and they told me around 15k AUD to replace air conditioning. Every year my apartment had issues. Now I decided not to rent out, when I first entered my place, I was shocked, rubbishes outside the balcony, not cleaned. Sofa beds full of stains and someone’s hairs, headlights lights are broken, someone stole the bedroom light decoration. Pot and wifi router were missing. Washing basins full of scratches. Garage at the car park was packed with unknown rubbishes. The key were broken. The car park remote keys were missing. It was also difficult to contact Suzanne, I emailed her about the room condition and she described as normal wear and tear. As a landlord, I will continue community with her to fix some of the home problems tk the extent, at least meet my minimal standards, return car park remote keys, fix the lights. Otherwise, I shall report to police, fair trading and other legal channel for resolution. Property agent should at least have some standards that placed by the legal and law, otherwise they shouldn’t be allowed to do those.

I rented with Suzanne and Michael for almost two years. Communication was prompt emails responded in a timely fashion, maintainence issues addressed with any delay. Routine inspections were fair and reasonable. A very good property management company. I could not fault them as a tenant.

Suzanne is a very professional agent, with efficient and clear responses. She has always been approachable and willing to assist with any queries we had. Her attention to detail and proactive approach made our rental experience smooth and stress-free. Suzanne’s dedication to her clients is evident in her prompt communication and willingness to go above and beyond. We highly recommend her and the rental agency for their exceptional service and professionalism.

Suzanne was so lovely to deal with! This agency I highly recommend. They are effective and efficient!!!! Really enjoyed leasing with them. Quite helpful!!!!

Would not recommend Michael to any tenants or landlords. Completely agree with the other one star review on Michael. Since the beginning of my tenancy, he has been forgetful. When told about multiple issues in the apartment, Michael ignored the issues. At the end of the tenancy, Michael claimed part of my bond for many issues which I had raised with him earlier. He charged me for damages which are clearly indicated on the incoming condition report. Furthermore, he’s terrible at communicating. I’ve had to reach out to him many times to finally get a response from him. Until I told him that the matter will be taken to tribunal, he finally responded. He forgot the tribunal date and failed to even attend it. He held up NCAT’s time as they had to call him multiple times to attend. If you value good, clear, honest communication with your agent, I would certainly not recommend Michael. He will make your tenancy experience dreadful.