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Australia City Properties Management (ACPM)

Australia City Properties Management (ACPM)

4.0(42 reviews)See reviews ↓·Sydney

About the company

Australia City Properties Management Pty Ltd (ACPM) is a property management company founded in 2001 by Mr. Michael Wang. Mr. Robin Bo Yun Wang, son of the founder, later took over as manager, and Mrs. Lucy Hu works alongside him. ACPM specialises in Sydney CBD, inner-city, and surrounding suburbs. Its services include off-the-plan project sales, property resales, property and asset management, and building management.

ACPM secured caretaker management rights for 'The Summit', a 35-story mixed-use building with retail, commercial, and residential components. It has sold off-the-plan apartments in buildings including 'World Tower', 'The Summit', and 'Regis Tower'. Its property management portfolio extends beyond 'The Summit' to include luxury buildings such as 'World Tower'. Marketing efforts include tailored campaigns, professional photography, virtual tours, and strategic advertising on property websites and social media platforms.

What customers say

Based on genuine customer reviews

Sydney renters repeatedly single out Zac Zhang as a dependable and knowledgeable property manager, describing how he explains tenancy details and guides people from application through to signing. Prompt responses and reliability recur across accounts, with tenants noting that requests are dealt with quickly rather than left to linger. A point that comes up often is the handling of problems after moving in: water leakage and faults within units are communicated to strata and repaired without prolonged back-and-forth, and one long-term resident recalls being locked out and helped back inside.

Several reviewers describe an efficient leasing process, including being kept informed about available apartments and being alerted when a better-suited property became vacant. The team’s manner is repeatedly called helpful, warm and caring, and tenants report that communication continues throughout a tenancy rather than stopping at the contract stage. Those who stayed for years credit that ongoing support for making their time in the building comfortable. Robin is also named for his assistance during a lockout, and practical knowledge of rental legislation in the city is mentioned as something that eased the process for newcomers. Tenants describe the experience as positive across the whole period of their lease.

Australia City Properties Management (ACPM) — Customer photo

Reviews

Reviews are taken from publicly available sources.

JK
J K27 March 2026

Using fake photos that show 2 completely different kitchens with different lights and furniture in different places depending on angle of photo. 😂 Bizarre.

PL
Paul Lund15 October 2025

I rented an apartment with my partner through ACPM for 10 months. It was a pleasure dealing with them, particularly Zac. We had no issues at any stage during the tenancy and the experience with ACPM was positive.

RH
Rebecca Hu21 July 2025

Stayed in the unit leased by ACPM for over 3 years. Zac has been an outstanding property manager – always reliable, professional, and genuinely caring. Highly recommend!

YL
YINGYING LI20 July 2025

I am very satisfied with the overall service of this rental agency! When I encountered some minor problems in life after moving in, they responded immediately and helped to solve them quickly, allowing me to live in peace and worry-free in a foreign place.

LB
Laureen Benedict19 June 2025

Moved in to a unit leased by ACPM. Zac, our assigned Property Manager is highly responsive, helpful and skillful. We were assisted through some short comings of our unit conditions promptly and effectively. Zac also assisted in our requests and demands by providing options! Never ran into a problem from then on. Highly recommend this agency

VP
Vanessa Patrisha18 October 2024

One of the best agency in Sydney! Zac always been really responsive and helpful. Thank you so much

TL
TIM LEE17 July 2024

We couldn't be happier with the service we received from Robin and Lucy at ACPM in managing the sale of our apartment. From start to finish, they were incredibly thorough, ensuring every detail was meticulously handled. Their expert advice and deep knowledge of the market were invaluable, guiding us through the process with ease and confidence. Robin and Lucy's dedication and professionalism were evident in every interaction. They went above and beyond to ensure we achieved the price we wanted, always keeping our best interests in mind. Their proactive approach and clear communication made the entire experience stress-free and efficient. Highly recommended!

Property management in Sydney compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 9 businesses in this category in Sydney are compared.

RankProviderRatingReviewsOpen Sat.
1Sydney Building Management & Projects★ 5,0291No
2NextGen Property Management Group★ 5,0189Yes
3Cleary & Co. | Airbnb Property Management | Sydney★ 5,0101Yes
4SP. Property Management Sydney★ 5,048Yes
5Professional Holiday Homes | Airbnb Property Management | Short Term Rental Management | Sydney★ 4,9331No
9Australia City Properties Management (ACPM) (this page)★ 4,042Yes
Contact
+61292863100www.acpm.com.au569-581 George St, Sydney NSW 2000
Working hours
Monday09:45–18:15
Tuesday09:45–18:15
Wednesday09:45–18:15
Thursday09:45–18:15
Friday09:45–18:15
Saturday09:45–15:00
SundayClosed