The Geelong Agency

We have recently moved into our rental and can not fault the process. Duncan has made the move seamless and has excellent communication to support our family. We highly recommend The Geelong Agency for a smooth and supportive rental experience.

Duncan and the Geelong agency have always been such a pleasure to deal with. As tenants we have had some very average experiences in the past with other agencies. This time around we have been so lucky to have Duncan as our property manager while renting he’s always so lovely to deal with and very respectful for everyone. I wouldn’t recommend anyone else.

We’ve had a genuinely positive experience renting through the Geelong Agency, especially with Duncan as our property manager. From the beginning, the entire process has been personable, professional, and very well managed. Communication has always been effective and efficient, with prompt responses and quick action whenever needed. Duncan has been incredibly friendly and approachable, and we’ve really appreciated the consistent follow-ups and attention to detail throughout our tenancy. As renters, we’ve always been treated with the utmost respect, which has made us feel comfortable and valued at every stage. The property itself was also very well presented upon moving in, reflecting the high standard of care and professionalism from the agency. Overall, we’re very grateful for such a positive renting experience and would highly recommend the Geelong Agency and Duncan to anyone looking for a reliable and respectful property management team.

Duncan has done a fantastic job managing our property. His communication is excellent. He is always calm, clear, and takes the time to explain everything in a way that’s easy to understand. He’s highly professional and consistently provides thoughtful, practical advice as if it was his own property. I’ve had a great experience working with him and would highly recommend Duncan and The Geelong Agency to anyone looking for a property manager.

From the very first interaction, it was clear that Duncan and the team at The Geelong Agency operate differently — and in the best possible way. The initial property inspection set the tone immediately. Walking in to find a candle burning and soft music playing in the background was something I genuinely hadn’t experienced before in a rental inspection. It was a small touch, but it said everything about how much care and attention this team puts into every detail. You could tell straight away that this wasn’t just a job to them, they wanted us to feel what it would actually be like to call that place home. Since moving in, the experience has only continued to impress. Duncan and the wider team are consistently responsive, and when something needs to happen, it happens! quickly, efficiently, and without us having to follow up twice. That kind of reliability is rare, and it makes a huge difference in the day-to-day experience of renting. We’ve genuinely felt supported throughout the entire process, and it’s clear that positive client experiences aren’t just something The Geelong Agency talks about, they’re something the whole team actively works to deliver. If you’re looking for a property manager in the Geelong area who actually goes above and beyond, look no further. Highly recommend Duncan and the team without hesitation.

From first meeting him at a home open, Duncan at The Geelong Agency has been warm, professional, and genuinely friendly. He has shown real compassion and understanding of our situation and what we needed. I was so impressed at how responsive and helpful he has been — replying to emails after hours and answering all of my questions about setting up utilities etc. incredibly quickly. My expectations have really been exceeded. The service I received was absolutely amazing and made what could have been a stressful move so much easier for us. I would have absolutely no hesitation at all in recommending The Geelong Agency to anyone looking for a supportive and professional rental experience.

I highly recommend Duncan Brown from ”The Geelong Agency” to any property owner looking for reliable, professional, and caring management." One of the qualities I value most is their exceptional communication. Whether it’s a quick update about routine inspections or a detailed explanation of a maintenance issue, they always ensure I’m fully informed. If you are looking for a property manager who will treat your investment as if it were their own, look no further — you will be in excellent hands."