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The Buyers Co

The Buyers Co

5.0(32 reviews)See reviews ↓·Cairns

About the company

The Buyers Co. is an independent buyers' agency. The team has over 20 years of combined experience and has assisted in more than 1,000 successful transactions, helping hundreds of clients find and purchase property. The Buyers Co. services the Cairns Region, Port Douglas, Townsville and the Atherton Tablelands, and assists clients purchasing across wider Australia.

The agency works with only a limited number of clients at a time. It offers targeted, tailored property sourcing, including access to off market real estate deals, and a free buying strategy session. Buyers agent services are offered in Cairns, Port Douglas and Townsville.

What customers say

Based on genuine customer reviews

For families relocating to Cairns and buyers chasing a specific brief, the experience of working with this advocacy team is consistently described in glowing terms. Several customers highlight that properties were secured before they appeared on the open market, with off-market access repeatedly named as the factor that made the search worthwhile.

Reviewers frequently credit Nicole and Shaun, often together, for taking the time to understand individual goals and budgets before shortlisting anything, and for translating local market knowledge into advice that felt current and relevant. Communication stands out as a recurring theme: clients describe being kept informed at every stage, with questions answered promptly and updates offered proactively rather than on request. Those buying from interstate mention that the process felt manageable despite the distance and a tight timeline.

Sellers and mortgage brokers who dealt with the team note that negotiations and building and pest inspections were handled without friction, and that pre-approved buyers arrived ready to act. Honesty and transparency are mentioned as often as results, alongside a manner that keeps a stressful purchase calm. A large purchase completed on behalf of a client is noted by one party as evidence of the team's capability in buyers advocacy.

Property investment company
The Buyers Co — Customer photo
The Buyers Co — Customer photo

Reviews

Reviews are taken from publicly available sources.

EC
Emma Craig11 June 2026

Nikki and Shaun set the benchmark for what great buyer’s agents should be: approachable, knowledgeable, honest, and completely focused on their clients. Coming from someone within the real estate industry, this is high praise, but it’s well deserved. Their level of service, market knowledge, and integrity is outstanding. I would not hesitate to recommend The Buyers Co to anyone at any stage of their property journey 🙌🏽

DH
Dave Heays11 June 2026

What can I say about the absolute legends at The Buyers Co? Shaun and Nicole are hands down the best in the business. Professional, honest, approachable, and genuinely committed to finding the right property for their clients. From our very first conversations, they took the time to understand exactly what we were looking for and made the entire process feel effortless. Their knowledge of the FNQ property market is second to none and sets them miles apart from the competition. Not only did they tirelessly search through listings and off-market opportunities, but they also secured us our perfect home in a remarkably short timeframe and at an incredible price. Working with Shaun and Nicole has been an absolute pleasure from start to finish. Their communication, dedication, and attention to detail exceeded every expectation we had. If you’re looking to buy property in Far North Queensland, do yourself a favour and engage The Buyers Co. We couldn’t recommend them highly enough. Five stars simply isn’t enough to reflect the outstanding service and hard work Shaun and Nicole put in for us. Thank you both for helping us find our dream home! ❤️

PT
Peita Tippett11 June 2026

Nikki and Shaun were an absolute pleasure to work with throughout our property purchase journey. They seamlessly work as a team, delivering exceptional service and providing high-quality advice that is both current and relevant. The professionalism, expertise, dedication made the entire process smooth and stress-free. Thanks to their guidance and support, we were able to find the perfect property we were looking for. We couldn’t recommend them highly enough! Thanks Nikki and Shaun.

C
CAVELL&CO11 June 2026

We recently purchased an investment property in Yorkeys Knob with the help of Nikki and Shaun at Buyers Co and the experience exceeded all expectations. From the very beginning they made the entire process feel smooth, transparent and stress-free. Nikki and Shaun were knowledgeable, professional, responsive, and genuinely committed to helping us secure the right property for our goals. Their communication was exceptional and despite the distance we always felt informed, reassured, and able to fully trust them every step of the way. What really stood out was their ability to secure the property at a price below market value, which gave us even more confidence in their expertise, negotiation skills, and understanding of the market. We’re incredibly grateful for their honesty, dedication and genuine care, and we wouldn’t hesitate to recommend them to anyone looking to purchase an investment property.

JR
Jeffrey Rufino30 April 2026

I’ve worked with Shaun and Nicole, and they’re a pleasure to deal with. As a sales agent, it’s not always easy aligning with buyer’s agents, but they made the whole process straightforward from day one. They brought qualified, pre-approved buyers who were ready to act. The building and pest process was handled smoothly, with no unnecessary friction, which makes a big difference in getting deals across the line. Communication was clear, consistent, and professional the entire way through. I rate them highly and will keep working with them on future listings. If you’re looking for buyer’s agents who actually make the process easier, I strongly recommend Shaun and Nicole.

JC
Justin Cridland18 April 2026

As first home buyers, my partner and I couldn’t have asked for better support than what Shaun and Nikki provided throughout our purchasing journey. Their knowledge was exceptional, and what really set them apart was their ability to break everything down in plain language — no jargon, no confusion, just clear guidance at every step. Our process wasn’t without its challenges. Between council approvals and a few unexpected hurdles along the way, there were plenty of moments that could have derailed us — but Shaun and Nikki navigated every one of them with calm expertise. They were always a call or text away, no matter how small (or nervous) our questions were. We genuinely cannot recommend them highly enough. If you’re buying property and want people truly in your corner, look no further. Absolute legends!!

KD
Kareen Dutton22 March 2026

I can’t recommend Shaun and Nicole from The Buyers Co highly enough! I started my search in February while preparing to relocate back to Cairns after renting for a year in NSW, and honestly, I quickly felt overwhelmed by how tough the market was—especially with my goal of being settled by Easter. Reaching out to Shaun completely changed everything. From the very beginning, he genuinely listened and understood what I was looking for, which made me feel instantly supported and reassured. Within a short time, he presented me with some great options, including one that hadn’t even hit the market yet—and it turned out to be absolutely perfect for me. Since I couldn’t inspect in person, Shaun took me through the property via video, and I felt so comfortable and confident trusting his guidance. Thanks to how smooth and quick the whole process was, I was even able to move back to Cairns a couple of weeks before Easter. By the time I arrived, everything was ready, and Shaun was there for the pre-settlement inspection and handover. This experience meant so much to me, and I’m incredibly grateful. Shaun and Nicole were professional, caring, and highly experienced—I felt completely taken care of from start to finish. Best decision I made!

Buyers agents in Cairns compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 3 businesses in this category in Cairns are compared.

RankProviderRatingReviewsOpen Sat.
1The Buyers Co (this page)★ 5,032Yes
2NQ Buyers Agent: Cairns Buyers Agent★ 5,07Yes
3Tropical Life Buyers Agency★ 4,527Yes
Contact
+61466090016www.thebuyersco.com.au57 Esplanade, Cairns City QLD 4870
Working hours
Monday07:00–21:00
Tuesday07:00–21:00
Wednesday07:00–21:00
Thursday07:00–21:00
Friday07:00–21:00
Saturday07:00–21:00
Sunday07:00–21:00