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Surfers Paradise First National Real Estate Sales

Surfers Paradise First National Real Estate Sales

4.3(172 reviews)See reviews ↓·Gold Coast

What customers say

Based on genuine customer reviews

Surfers Paradise is where this agency has built a reputation among renters, buyers and property owners, and the feedback gathered from clients consistently centres on the people who handle their matters. Michelle is named more often than anyone else, praised for her professionalism, depth of experience and the patience she shows when guiding newcomers through leasing and purchases.

Melissa also appears in accounts of long-term property management, with owners noting that their investment was looked after as carefully as if it were the manager's own. Several customers describe how quickly results came about, including one household that secured an apartment within two days of starting the search, while others highlight how questions were answered and worries eased throughout the process. A point made in several accounts is the consistent communication: tenants and landlords alike were kept informed without feeling pressured or left in the dark.

Reviews also draw attention to the kindness shown in the office, the willingness of staff to help whenever assistance was required, and the smoothness of transactions that involved both leasing and sales. Long-standing clients speak of relationships spanning more than a decade, an indication of how repeat business and trust have been built through reliable service, careful handling of difficult situations and genuine care for the people involved.

Surfers Paradise First National Real Estate Sales — Customer photo

Reviews

Reviews are taken from publicly available sources.

TR
Tyler Robinson22 June 2026

First National were fantastic at helping us find a home being new to the area. Michelle was especially helpful and understanding, and all of our experience was met with kindness and generosity when visiting the office. Would recommend to anyone finding a property.

CL
cristian lopez12 June 2026

It's not often that you come across a real estate team that is both professional and genuinely easy to deal with, but that has definitely been our experience with First National Real Estate. I would particularly like to mention Michelle Menet. She has always been approachable, understanding, and incredibly helpful whenever we needed assistance. Her positive attitude and willingness to help made every interaction a pleasant one. Knowing that there was someone reliable and knowledgeable to turn to whenever we had a question gave us a lot of confidence and peace of mind. Thank you to Michelle and the team for all your hard work. I would gladly recommend First National Real Estate (surfers paradise) to anyone looking for a real estate agency that truly cares about the people they work with.

CL
cindy lorena santofimio lopez12 June 2026

I had the pleasure of renting through First National Real Estate for the past four years, and my experience has been nothing short of wonderful. From the very beginning, the team was always attentive, responsive, and genuinely committed to helping with any need or concern that arose. The service they provided was truly exceptional. Every interaction was handled with professionalism, efficiency, and care, making our tenancy experience smooth and stress-free. I would especially like to acknowledge Michelle Menet. Her professionalism, dedication, and genuine human kindness are qualities that are very difficult to find nowadays. Throughout these four years, Michelle consistently supported my husband and me, always taking the time to listen, assist, and ensure that any issues were resolved promptly. Her commitment to her clients goes far beyond what is expected, and we are incredibly grateful for everything she has done for us. I can honestly say that First National Real Estate sets the standard for excellence in property management. If you are looking for a real estate agency that truly cares about its clients and delivers outstanding service, I highly recommend them. In my opinion, you will not find a better real estate agency. Thank you, Michelle, and the entire First National Real Estate team, for making our experience such a positive one.

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Richard24 April 2026

I referred a seller to Rob Rollington many years ago with the promise from Rob that there would be some sort of referral fee. Once the unit was sold Rob ghosted me, after repeated attempts there was no contact from him which was very disappointing especially since I'd previously sold a unit with him in Surfers Paradise. I would not recommend dealing with Rob Rollington after that experience. I saw Rob in Surfers Paradise this morning which reminded me!

BL
Byron Leadbetter6 April 2026

I have had a wonderful experience renting through Michelle, Sam and the team. They showed genuine care and kindness throughout my time with them.

ML
Michael Lee6 March 2026

Our dearling with First National Real Estate SURFERS PARADISE both rentals and sales over 46 years has been exceptional in every way. The Rental Team are absolutely brilliant, kind compassionate, polite, attentive, and they really CARE about all of their tenants. Some Team Members have been there over 30 years and and operate a very honest successful rental office at all times. We have been renting off First National Real EState Rental Team, for just on 22 years now and my wife and I would never ever leave or consider renting elswhere, with out First National Surfers Paradise. The office is a master stroke in human kindness, they explain every step of the way regarding leases and condition reports, you are supplied with paper colour copies and a CD also. Everything is worked out NO hidden anything straight shooters with passion and a humane heart. The Sales Team lead by Mr Bob Rollington and his sons Robert, and Russell, and back up Team are ambassadors to become the longest establised LREA office in Surfers Paradise. First National Surfers Paradise Rental Team are winners they assisted both my wife and I over the long 22 years and we are hoping for another 22 years of leasing. Our unit is always spotless and clean, and we have shifted from property to property and every time the apartments were and are spotless in everyway. Well done First NationalSURFERS PARADISE Team. The rental Team are fastidious and welcome everybody with a kind heart. Sincerely, Michael, and Lucy-Jean.

BH
brett howard12 February 2026

Just finalise renting a property through Michelle here at first National Real Estate surfers Paradise, It was such a seamless transition, Michelle is a pleasure to deal with also super professional and a lot of experience, 15/10

Real estate agents in Gold Coast compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Gold Coast are compared.

RankProviderRatingReviewsOpen Sat.
1Jordan Thams Real Estate Agent Surfers Paradise, Gold Coast - Ray White Advantage★ 5,0100Yes
2Just Property Gold Coast★ 5,042Yes
3LJ Hooker Southern Gold Coast - Real Estate Agency★ 4,9894No
4Fox's Real Estate★ 4,9263Yes
5Property Sphere Real Estate★ 4,9106Yes
10Surfers Paradise First National Real Estate Sales (this page)★ 4,3172Yes
Contact
+61755385777surfersparadisefn.com.au33, 5/35 Orchid Ave, Surfers Paradise QLD 4217
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
Saturday08:00–12:00
SundayClosed