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Rent360 | Property Management Loganholme

Rent360 | Property Management Loganholme

4.9(101 reviews)See reviews ↓·Brisbane

About the company

Rent360 is a property management agency that focuses exclusively on property management. It has offices in Loganholme, Brisbane, Ipswich and Gold Coast. Brett Russo is the Principal of Rent360. Graig Greer-Smith and Shane Hiscock are Partners at Rent360. Rent360 offers a money back satisfaction guarantee: if not satisfied within the first 3 months, 100% of management fees already paid will be credited. It provides a web-based Owner Portal with 24/7 access to tenant info, rent, inspections, maintenance and financial reporting.

For property marketing, Rent360 uses premium listings on realestate.com.au and Domain, 360° virtual tours and interactive floor plans. It offers a paperless process for generating and signing management agreements. Rent360 handles the transfer from a client's old agency. Each client is assigned a senior, dedicated Investor Support Manager. Rent360's main service is full-service professional property management for rentals.

What customers say

Based on genuine customer reviews

Landlords across the southern Gold Coast and Brisbane describe a property management service centred on responsiveness and follow-through, with the handling of investment portfolios the recurring theme. Calls and emails are answered promptly, a point that comes up often among owners who had grown used to slower replies from previous managers.

Named team members feature regularly in this feedback: Tania is praised for taking over portfolios at short notice and resolving outstanding issues left behind by earlier agencies, Rebecca for thorough inspection reports and consistent availability, and Brett and Donna for professional, investor-focused guidance. Customers in several reviews describe the team working to secure strong rental returns and appropriate tenants rather than settling for the easiest outcome. Communication before and after signing is portrayed as clear and patient, with newcomers to the Australian rental system noting that questions were answered the same day.

Broken appliances were replaced quickly without fuss, and reference checks were reportedly completed with minimal effort, allowing tenancies to be signed within a day. Long-running relationships and consistent staffing are mentioned by owners with properties spread across the region, while first-time investors describe a stress-free experience from settlement onwards. Thorough routine inspections, proactive planning of maintenance and practical support for tenants throughout their tenancy complete the account.

Reviews

Reviews are taken from publicly available sources.

AB
Amanda Bell30 November 2022

Rent360 have been looking after all my properties for over 5 years now which are spread out from the southern Gold Coast to Brisbane. I have had the same property manager the whole time and can't recommend them highly enough. I have recommended them to all my family and friends and will continue to do so. The best thing about them is they answer their phones and respond to my emails promptly. This is a big thing for me. When I was with another agency, I got sick of always chasing my property manager.

SG
Shane Goldberg3 December 2021

Couldn't be happier with Donna, Brett and the team. Super professional and they actually work for you as an investor to get the best returns and best result. I feel like they actually have my back. Their online portal is amazing and to be honest in about 2 months these guys have compelling blown away any competition in the property market space. Actually there is no competition! They're the best #1 Thankyou guys, and it's great to be working with you. Highly recommended

KN
Kevin Nguyen3 September 2021

Rent360 definitely has exceeded my expectations and I will continue to use their services across my property portfolio! Chaucer and Rebecca in NSW have been exceptional. Unlike the general property management service where property managers will aim for a lower rent for your property just to get it over and done with, this team goes above and beyond and tries to secure the highest possible rent with the best tenants! I was shocked at the rent I was able to receive with their services to what I had thought the rent was; looking at similar rental comparisons with the same property characteristics. I would definitely recommend their services to anyone 🙂

JC
John Catig1 September 2021

I’ve recently transferred over my portfolio to rent360 and they have been an absolute breath of fresh air. My previous PM provided me with poor service, with communication being the main factor to my departure. My previous PM made the transfer a very difficult task for rent360 but they handled the situation professionally and in a swiftly manner. They’re very responsive and I can already see a great relationship building between us. Thank you Brett, Tania and Trudy, if only I could’ve give you guys 10 stars haha.

KB
Kenan Babayigit13 July 2021

They are all very friendly, very helpful and quick to respond. Brett has been amazing from the word go. Trudy (my property manager) has been absolutely delightful to deal with, she treats my property as her own, i love her work. Having them on my team makes me feel very comfortable and assured that my property is in good hands. When I acquire another property in the Brisbane area I will be using Rent360 again Ken

GB
Grant Barnes24 June 2021

They’ve been great! Having just moved back to Australia after years aboard we needed a little more information about how rental payments and bills work than your ordinary tenant might. Rent 360 were happy to help us and always responded to any questions on the same day! They even replaced broken appliances from the previous tenants very quickly without so much as a question. Referencing was a piece of cake, we had it all signed and sorted in 24 hours. It’s always a worry working with estate agents you don’t know but there were no skeletons in the closet with these guys. Highly recommend.

MM
Mathew Magar11 June 2021

My experience with Rent360 and Tania has been nothing short of terrific!! Tania has been looking after my investment property and it's been such a pleasant and stress-free experience. From the day of settlement, Tania was able to fix numerous issues left behind by the previous property management. She went above and beyond to make sure everything (from finding new tenants to resolving outstanding problems) was in perfect order. Tania treated the property as her own. I could not thank her enough for the effort and time she spent, sometimes outside of normal work hours, to ensure everything was up to her high standard. Always prompt to reply and available to answer any of my questions or concerns. Professional. Honest. Reliable. I look forward to many more years of using Rent360 for hopefully many other investment properties to come.

Property management in Brisbane compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 9 businesses in this category in Brisbane are compared.

RankProviderRatingReviewsOpen Sat.
1The Property Collective Brisbane★ 5,0185Yes
2Rent360 Property Management Brisbane★ 5,027Yes
3PMC Property Management★ 4,9508No
4LINK Living - Property Management Brisbane★ 4,9163No
5Lane Property★ 4,9132Yes
6Rent360 | Property Management Loganholme (this page)★ 4,9101Yes
Contact
+611300800360rent360.com.auSte 298/16-18 Beenleigh Redland Bay Rd, Loganholme QLD 4129
Working hours
Monday08:30–17:30
Tuesday08:30–17:30
Wednesday08:30–17:30
Thursday08:30–17:30
Friday08:30–17:30
Saturday10:00–14:00
SundayClosed