Mackay City Property
What customers say
Based on genuine customer reviews
Mackay City Property is based on Wood Street in central Mackay and holds a 4.8 average from over 540 reviews. Property manager Vanessa Allan draws detailed multi-year landlord loyalty, credited with a talent for selecting quality tenants and comprehensive reporting, while Bridget Lamb is praised for clear, prompt communication with tenants — including helping an out-of-town family secure a rental for a son starting an apprenticeship.
On sales, Sandra's market knowledge and Ethan's confident, calm campaign management both draw strong vendor feedback. This reads as a well-rounded regional agency with strong staff continuity.
Reviews
Reviews are taken from publicly available sources.
Sandra's knowledge of the Mackay market, her experience, and communication was first class. My parents and I selected Sandra's company Mackay City Property first with a rental property we had. Her expertise in the Mackay property market made the decision easy to list our unit with her. We were walked through every step of the process and felt very comfortable deciding on our listing strategy, approving the fantastic photos with property description, and ultimately the multiple offers we received. In the end we found the right buyer, and we are so happy with the outcome. I highly recommend Sandra and her team with either managing your rental property, or selling your property.
We cannot thank the team at Mackay City Property enough for their outstanding service and support throughout our recent relocation. We were searching for a suitable property for our son as he relocates to Mackay to begin his apprenticeship and embark on an exciting new career path. Being from out of town and unfamiliar with the area, the process could have been quite stressful, but Mackay City Property made it incredibly easy from start to finish. From our very first property inspection through to the ongoing communication and support, the team was professional, friendly, responsive, and genuinely helpful. They took the time to understand our needs and guided us through every step of the process, making us feel welcome and confident in our decision. Their local knowledge, excellent customer service, and commitment to helping us secure the right property made all the difference. We truly appreciated how seamless they made the entire experience during what is a significant life transition for our family. We would absolutely recommend Mackay City Property to anyone looking for assistance in finding their dream home or simply gaining peace of mind knowing you have a place to call home for yourself and your family. Their dedication to their clients and willingness to go the extra mile is second to none. Thank you for helping our son take the first step toward a bright future. We are extremely grateful for your support and would not hesitate to use your services again in the future.
Our experience with this real estate agency has been outstanding from the very beginning. A special thank you to Bridget Lamb, who has been incredibly helpful, professional, and supportive throughout the entire process. Her communication has always been clear and prompt, and she has consistently gone above and beyond to ensure our needs were met. Bridget made the whole experience smooth and stress-free with her friendly approach, attention to detail, and willingness to assist whenever needed. We always felt valued and well-informed, which made a significant difference during our application process. We are very grateful for the excellent service we received and would highly recommend both Bridget Lamb and the agency to anyone looking for a reliable, professional, and caring real estate team.
Excellent Experience as a Seller! I recently listed and sold my house with Sandra Macklin and couldn’t be happier with the experience. She made everything feel easy, explained each stage clearly, and we had several offers right after the first open home. The final sale price was better than we ever dreamed of. I always felt supported and genuinely represented as the seller. Highly recommend working with her.
This is our second rental home through Vanessa's management. On both occasions we secured tenants on the first open house. Communication has been excellent. Payments always on time. Tenants on the most part have been good with only a few minor concerns around tenants ability to consistently manage yard maintenance. The second home just rented is our own home which has just been renovated. We were very apprehensive about renting out a quality home, however have the utmost confidence in Vanessa to manage our home after we move to Brisbane.
Great, agent went above and beyond to assist . Bridget was proactive with communication and consistently keeping us updated. She was helpful, professional, and approachable throughout the entire process. We really appreciated the level of care she showed and going above and beyond to get us a viewing of our new rental property. No ask was too big!
Thrilled with our new home! "5-star service from these guys! They helped me secure a great rental property in record time. Communication was top-notch and the digital signing process was super convenient. Special shoutout to Chayne for being so helpful throughout. I’m very happy in my new place!"
Real estate agents in Mackay compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Mackay are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Pinpoint Property Mackay | ★ 4,9 | 203 | No |
| 2 | Chrystle & Co Property - Real Estate Agents Mackay | ★ 5,0 | 41 | No |
| 3 | Baileux Real Estate | ★ 4,9 | 85 | No |
| 4 | Mackay City Property (this page) | ★ 4,8 | 547 | No |
| 5 | Explore Property Mackay | ★ 4,8 | 457 | No |

