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VICPROP CBD

VICPROP CBD

4.9(470 reviews)See reviews ↓·Melbourne

About the company

VICPROP was founded in 2013 by Danny Han, who serves as Founder & Executive Director. The company operates 16 offices across Melbourne. It manages over 2,750 properties and has sold $4 billion in total property value. Its database contains more than 25,000 contacts. Several agents are fluent in Mandarin and English. VICPROP operates in residential, property management, commercial and projects. Its main services include appraisals, property management and projects.

What customers say

Based on genuine customer reviews

Landlords seeking tenants and renters looking for a home in Melbourne describe a property management service defined by rapid responses and steady updates. Enquiries are reportedly answered within hours, and clients are kept informed from the first call through to a signed lease. Leasing outcomes recur as a theme: apartments are said to have been secured within days or a few weeks, and owners credit advice on how to present a property with attracting interest quickly.

Lillian, Bianca Sun, Bing, Mason, Phoenix, Tony, Kang and Vincent are named by reviewers, who associate them with patience, warmth and clear explanations during inspections, repairs, handovers and negotiations. Bianca Sun is described as overseeing inspections and repairs herself, spotting potential problems early and resolving minor plumbing matters without calling in additional tradespeople.

Renters and owners alike note the care taken with their circumstances, including interest in the plans of tenants new to the city, while the wider team is praised for coordination that removes friction from the process. Attention to detail and a proactive approach are said to give owners confidence, with local rental market information shared before each new tenancy and favourable terms pursued at the negotiating table. A calm manner during a challenging market is also mentioned.

Property management company
VICPROP CBD — Customer photo

Reviews

Reviews are taken from publicly available sources.

MD
Mina-Sarina D'Amico29 July 2026

Very satisfied with VicProp service excellent advice guiding me how to present the property and Lillian found me the tenants within days. Thank you Lillian and your team👍👍👍

YD
yu dai28 July 2026

I would like to sincerely thank Ricky for all his help throughout my property search. He was incredibly knowledgeable, responsive, and proactive, always taking the time to explain everything clearly and answer all of my questions. I truly appreciate his guidance and support during the entire process. I highly recommend Ricky to anyone looking for a professional and reliable real estate agent.

DG
Donna Gulizia11 July 2026

Great attention to detail and immediate action . Tony was professional and he guided us through this difficult time that the market is having at the moment. He worked hard and kept us up to date on his negotiating interest in our property which I haven’t had before. I would recommend and will use him again in the future

TK
tass koutas4 July 2026

Massive thank you to the VICPROP CBD team for helping my partner and I lease our apartment. Lillian was so helpful, caring, and professional. My partner and I have just moved to Melbourne from Sydney and she showed great interest in our work and personal lives; including our goals and ambitions for our time here and how she can help. Bing was also very professional and respectful during our key handover and made everything clear for us. Highly recommend!!

MY
Max Yuan26 June 2026

have partnered with Bianca Sun at VICPROP as a landlord for more than a decade, and I am extremely thankful for her responsible, thorough property management. Through many tenant changes, Bianca manages all inspections and repairs personally, spotting property issues ahead of time and sorting out minor plumbing problems quickly without extra tradie fees. For every new tenancy, she shares up-to-date local rental market data and negotiates the best possible rent that works for both me and tenants. My spouse and I only met Bianca once ten years ago, but we trust her completely. She takes care of all rental troubles so we never have to worry about a thing. When I decided to sell the house ahead of retirement, I reached out to Bianca. As she specialises in property management, she introduced sales agent Susan, who did an amazing job and achieved our ideal sale outcome. Bianca is dependable and trustworthy without a doubt. I have recommended her to all my friends, and her long ten years at VICPROP proves this is a fantastic agency to work with.

JB
Jack Benning12 March 2026

Had a great experience with VicProp. Property manager Bing and Lillian were both professional, responsive, and very helpful throughout the process. They made everything smooth and stress-free and were quick to answer any questions. Really appreciate their support and would definitely recommend VicProp to anyone looking for a reliable property management team.

KF
kristy foale7 March 2026

We had a great experience working with Lilian and her team at VICPROP. Lilian was extremely knowledgeable, organised and professional throughout the entire process. Even though all of our interactions were via WhatsApp, communication was always clear, prompt and very easy, which made the whole process smooth and stress-free. Her attention to detail and proactive approach gave us real confidence that everything was being handled well. It’s clear she takes pride in providing great service. We’re very happy with the experience and would happily recommend Lilian and the VICPROP team to anyone looking for a reliable and professional rental agent.

Real estate agents in Melbourne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Melbourne are compared.

RankProviderRatingReviewsOpen Sat.
1Ray White Phillip Island★ 4,9473Yes
2VICPROP CBD (this page)★ 4,9470No
3First National Real Estate Melton★ 4,9214No
4Get RARE Properties - Melbourne★ 4,9151No
5Real Estate of Melbourne★ 4,9137No
Contact
+61396021699vicprop.com.auLevel 2/179 Queen St, Melbourne VIC 3000
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
SaturdayClosed
SundayClosed