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TWIG Real Estate

TWIG Real Estate

4.0(193 reviews)See reviews ↓·Melbourne

About the company

TWIG Real Estate is a real estate agency operating in the Australian market. The name TWIG represents Trust, Wealth, Innovation, and Growth. The agency offers a hybrid management system that combines traditional property management with modern technology solutions.

It provides services for short-term and long-term stays and assists clients with selling property. The team includes Jodie Petrusov, Arshia Arvahi, Amanda Liu, and Annamaria Stella. TWIG Real Estate manages properties in Melbourne and surrounding suburbs including South Melbourne, Docklands, Southbank, and Melbourne VIC.

What customers say

Based on genuine customer reviews

TWIG Real Estate, operating out of Melbourne, draws consistent praise from clients who have bought, sold and invested through the agency. A recurring theme across feedback is the work of Annamaria, who is repeatedly described as responsive, professional and genuinely committed to achieving strong outcomes. Several customers recount purchasing investment properties or city apartments with her guidance, noting that she kept communication clear and handled appointments and paperwork efficiently.

Vendors describe a similar experience, with multiple reviewers highlighting her persistence and strategic approach during sales, including off-market transactions that saved on marketing costs and secured prices clients considered fair. Something that features in review after review is her transparency and willingness to answer questions promptly, which buyers and sellers alike say made the process feel smooth and stress-free. Reviewers also mention her collaborative style, working alongside other parties to ensure requests were met, and her optimistic, hardworking attitude when negotiations became difficult.

Clients who had previously struggled to sell elsewhere credit her expertise and attention to detail with turning the situation around. The tone throughout is one of gratitude for a dedicated agent who goes further than expected, whether assisting a first purchase or finalising a tricky sale. Her ability to accommodate individual needs and keep everyone informed from start to finish stands out as the quality customers return to most.

Property management companyReal estate developer

Reviews

Reviews are taken from publicly available sources.

AA
Adil Akbas2 July 2026

Arshia Arvahi, has an appalling work ethic. He failed to attend to the inspection and does not answer his phone. This agency has the worst service.

TI
Truthaboveall icdat9 February 2026

This is a first; just got off the phone with Annamarie. The number was on add along side her colleagues number Robert. Called her; she was short and unpleasant however, I understood as it was 7.45pm and I had called maybe when she was busy. I then called her colleagues number, she answered the phone and went "mate do you always call people at 8pm in the night". some context not everyone works 9-5 and ive had very kind agents pick up the phone much later and assist me in buying properties, usually high performing agents call me and are open for calls during very late hours or at worst politely say they are unavailable. This was indeed the first. She was extremely rude and unprofessional. If this is the attitude she comes to work with, she will loose potential buyers. Pretty poor performance, without even having to engage with the company for more than 60seconds shes left a lasting impression. Management that cares for company growth should take these comments seriously and review this type of behaviour. PS if you dont want people to call you, switch off your work phone or simply dont answer.

JC
Jamie Carnarvon2 May 2025

If you're looking for an agent who genuinely cares, Annamaria is the one! Annamaria was an absolute pleasure to work with! She helped us buy through a buyer’s agent and was incredibly responsive, courteous, and helpful every step of the way. Her professionalism and attention to detail made the process smooth and stress-free. She was always available to answer our questions and ensured everything was handled efficiently. We truly appreciated her dedication and support throughout the journey. If you're looking for an agent who genuinely cares, Annamaria is the one!

SE
sid elf23 February 2025

Annamaria's skill, expertise & strategic approach made all the difference. Beyond grateful! I can't recommend Annamaria enough! After struggling to sell my property with another agent, I was feeling discouraged. But then I found Annamaria, and everything changed. Her skill, expertise, and strategic approach made all the difference. She secured me a quick sale off-market with ease, something my previous agent couldn't achieve. Her professionalism, dedication, and in-depth market knowledge truly set her apart. I'm beyond grateful for her help and would trust her again in a heartbeat. If you're looking for a top-tier real estate agent who gets results, Annamaria is the one!

MM
Max Monin12 February 2025

We purchased an investment property in southbank through Annamaria who was recommended to us. Annamaria had a great attitude and was wonderful to work with. She ensured the experience was very positive and it’s clear she is a committed and dedicated professional, who was always responsive and helpful with all our needs. We really appreciated her reliability and effective communication throughout the process, and we highly recommend her

MA
MRC_ ATO25 January 2025

Annamaria was very transparent and professional, she always accommodated my needs and requests. Annamaria was lovely to work with and I'm grateful for her assistance and support in purchasing a city apartment. Annamaria was always very transparent and direct about things and was happy to take my calls and accommodate my needs and requests. She happily answered all my questions and queries in a timely manner and helped to get things done as efficiently as possible. She ensured that everything I needed help with was taken care of and I appreciate the smoothness of the transaction. I highly recommend Annamaria.

NG
Nigel Gillet27 December 2024

Annamaria’s guidance, support & clear communication throughout the sale process was truly excellent. Annamaria was recommended to us for the sale of our city apartment and we are very grateful for her excellent communication and assistance throughout the process. Although we were selling in a tricky market, Annamaria’s support and guidance was always positive and constructive. She worked hard to negotiate a fair price was always happy to accommodate all our requests. Thank you Annamaria for your guidance and support throughout this process. Highly recommend!

Real estate agents in Melbourne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Melbourne are compared.

RankProviderRatingReviewsOpen Sat.
1Ray White Phillip Island★ 4,9473Yes
2VICPROP CBD★ 4,9470No
3First National Real Estate Melton★ 4,9214No
4Get RARE Properties - Melbourne★ 4,9151No
5Real Estate of Melbourne★ 4,9137No
11TWIG Real Estate (this page)★ 4,0193No
Contact
+61398638260www.twigrealestate.com.auLevel 10/550 Bourke St, Melbourne VIC 3000
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed