Reviews
5.0 / 5 · 189 totalChris was wonderful to liaise with and made the entire process of renting out my property seamless from start to finish. He was professional, responsive, and kept everything running smoothly. Highly recommend Chris for anyone looking for a stress-free property management experience!
We would like to express our deep appreciatiom for your prompt and professional assistance, keeping us updated in securing a new tenant.
NextGen are one of the best Real Estates I've rented through, in my long experience of renting, in both QLD and NSW. They're extremely prompt in answering any questions, repair requests or other queries, and always follow up again to ensure the situation has been handled. The apps they use for repair requests and rental info (PropertyMe) are easy to use as well, and if you have any issues, they will always provide guidance. :) Highly recommended!
NextGen have been extremely helpful in managing my property. They have always informed me whenever the tenant addresses any problems where something at the property may need to be looked at or repaired as soon as possible. Any questions I have had, they have got back to me instantly. Chris and his team are very knowledgeable in their field of work and are very quick to assist their clients in times of need. Keep up the great work NextGen! Kind regards, George
I’ve used real estate agencies in the past and the service from Nextgen is night and day. Chris and the team are actually attentive and very communicative—if an issue comes up, they’re responsive and just get it sorted. They treat the tenants well and you can tell they really look after the properties in their portfolio. It’s the little things, like helpfully changing broken lights, that add to their overall service. Just a very solid team to deal with.
I’ve had a totally positive experience with this property management company as a tenant. The team has been professional, responsive, and easy to talk too. Any maintenance requests I’ve submitted were handled quickly, and communication has always been clear and respectful. Great work from the team.
I chose NextGen Property Management because I saw their excellent Google reviews and decided to give them a try — and I’m truly glad I did. Stephen has been an outstanding property manager from the very beginning. Communication with him is always smooth and efficient. He pays great attention to detail, is thoughtful, and always considers things from the owner’s perspective. His service is highly professional, patient, and reliable. I’m extremely satisfied and would highly recommend Stephen and the NextGen team to anyone looking for exceptional property management. Update: I rarely update reviews, but this time I felt it was necessary. Since my original review, we have gone through a much more complex and sensitive situation with my property. It wasn’t straightforward, and it required careful strategy, calm judgement and a very strong understanding of legislation and obligations. Stephen handled the entire process with remarkable professionalism and composure. He remained objective at every stage, provided clear and well-reasoned advice, and never allowed emotions or pressure to influence decisions. What impressed me most was his ability to protect my position as a landlord while still approaching the situation in a fair and measured way. Challenging situations are where true capability shows — and Stephen absolutely proved his depth of experience. My confidence in him has only grown stronger. I feel extremely fortunate to have someone of his calibre managing my property.