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Hordern Properties

Hordern Properties

4.8(308 reviews)See reviews ↓·Sydney

What customers say

Based on genuine customer reviews

Tenants and commercial occupants leasing through this Sydney agency consistently highlight a smooth and well-managed process from application through to handover. Several reviewers note that the team manages investment properties over many years, handling tenant turnover, advertising and the transfer between outgoing and incoming occupants without friction. Communication stands out as a recurring theme, with prompt replies to questions and clear updates at each stage. Nicole receives frequent praise for her professionalism, responsiveness and supportive approach during leasing transactions, including retail and flagship store deals.

David is named for making the application and approval process stress-free and for keeping applicants informed, while Kate is described as friendly and helpful. Eric and Daniel also earn mention for their genuine interest in helping business occupants settle in, and Mark is thanked for his friendly and professional conduct as concierge. Reviewers repeatedly mention quick resolution of maintenance issues and a supportive, reliable team. Commercial leasing, property management and retail space rentals feature prominently in accounts, with the agency's understanding of individual preferences noted as a reason suitable occupants are found consistently.

Commercial real estate agencyProperty management companyReal estate consultantReal estate rental agencyRetail space rental agency
Hordern Properties — Customer photo
Hordern Properties — Customer photo

Reviews

Reviews are taken from publicly available sources.

HI
hotdog icon29 July 2026

What an awesome team! I've had the pleasure of working with Nicole, Daniel, and Eric to rent my first shop and they truly went above and beyond to make sure I have what I need for my business and take a lot of genuine interest in helping me. Couldn't have asked for better support and I'm genuinely super thankful that I get to work with them!

NJ
Narpatha Jitpootarog9 July 2026

"Thank you for the absolute best service ever. I have been a loyal customer with this agent for 20 years. The office is located right in the heart of the city, making it so easy to reach. They always respond quickly to every question. They truly feel like a part of my family. Highly recommended!" ❤️

สพ
สาวบ้านนา พาเลาะ #SaoBanNa Pha Lo#7 July 2026

I’m very happy with Hordern properties Nicole is great and helpful with everything I need help i never met the agent like her she is the best

RF
Ray Feng7 July 2026

Nicole has been professional, responsive, and incredibly supportive throughout the leasing process for our flagship store. She communicated clearly, followed up promptly, and always helped move things forward smoothly. We truly appreciate her support and would highly recommend her!

JC
Joko Chan7 July 2026

Exceptional property management in Sydney CBD. ​I have been working with Nicole from Hordern Properties, and she is absolutely outstanding. Her communication is always prompt, professional, and clear, making the entire property management process completely stress-free. She handles every detail with incredible efficiency and genuinely cares about delivering a great result. If you are looking for a property manager in Sydney who is reliable, proactive, and fantastic to deal with, I highly recommend Nicole and the team!

CP
Cosmo Petrich2 June 2026

I have rented through Horden Properties for more than a decade, and I have nothing but good things to say about them. Maintenance requests were handled without fuss, and the folks who work there have always been polite and respectful. Kate, Lisa, Wendy in particular are a pleasure to speak with. If you're looking to rent an apartment in Sydney then I can't recommend them highly enough.

MF
Mo Flora15 May 2026

Moved into the property with multiple issues that needed repairing from the beginning, and unfortunately many of these problems were never properly resolved. Maintenance requests were handled extremely slowly, and communication from the agency was consistently poor. One of the agents (who has since left the company) replied very slowly and often selectively ignored messages. The only time they responded quickly was when money was involved, especially rent payments or charges. It really felt like tenant concerns were not taken seriously unless it affected their income. Overall, the agency did not seem to genuinely care about tenants or their living experience. Dealing with them was frustrating and stressful, and I would strongly recommend future tenants consider other agencies before signing.

Real estate agents in Sydney compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Sydney are compared.

RankProviderRatingReviewsOpen Sat.
1ES REAL ESTATE SYDNEY CITY★ 5,016No
2Morton Real Estate Southern Sydney★ 4,9371No
3Sydney Property People★ 4,9199No
4Evertop Agency - Sydney, Mascot, Greensquare★ 4,9168Yes
5Boutique Property Agents★ 4,9167Yes
12Hordern Properties (this page)★ 4,8308Yes
Contact
+61292670308www.hordernproperties.com.au391 Pitt St, Sydney NSW 2000
Working hours
Monday09:30–17:30
Tuesday09:30–17:30
Wednesday09:30–17:30
Thursday09:30–17:30
Friday09:30–17:30
Saturday10:00–16:00
SundayClosed