Elite Real Estate (On Elizabeth Street)

Elite Real Estate was established in 1999 and specialises in the Melbourne CBD. The agency has offices in Melbourne and the Asia Pacific Region, and its team is multi-lingual. It serves property owners, investors, buyers and developers. Its main services are residential, commercial and business sales and leasing, plus property management.

In Melbourne, Elite Real Estate (On Elizabeth Street) draws a strongly divided response across its 15 usable reviews. A handful of customers describe positive experiences with the agency's property management and rental services, singling out named staff for praise. Eddy is repeatedly mentioned as friendly and supportive, helping tenants with smooth move-ins and move-outs, and one long-term tenant credits him as a helpful property manager. Cathy Ye is thanked for guiding a rental application with kindness and efficiency, while May Sun is described as quick to respond, proactive and reliable when questions or issues arise.

Ivy Huang earns recognition for her local market knowledge and clear communication when selling a property in the CBD, with the process described as seamless. Alongside this praise, reviewers repeatedly raise concerns about communication and follow-up, particularly during enquiry and leasing processes. Complaints focus on unhelpful responses to basic questions, difficulty reaching staff and a perceived lack of client service, with some describing the experience as unprofessional. These accounts suggest that outcomes depend heavily on which staff member handles the matter, and that responsiveness during the enquiry stage is the most common point of friction.