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Red Gum Property Management

Red Gum Property Management

4.9(99 reviews)See reviews ↓·Gold Coast

About the company

Red Gum Property Management operates in South East Queensland and the Gold Coast. The business provides property management services. Nathan is named in customer reviews as a person at Red Gum Property Management. Koen is named in a customer review as being from Red Gum Real Estate.

What customers say

Based on genuine customer reviews

On the Gold Coast, Red Gum Property Management draws consistent praise from both landlords and tenants for the way its team oversees rental properties from start to finish. An observation shared by more than one reviewer is the personal attention Nathan brings, with reviewers describing visits to individual tenants to understand their needs, prompt handling of maintenance matters and a level of care that treats each property as a personal responsibility rather than a file. Communication is another recurring theme, as owners and renters alike note that calls are answered reliably and updates arrive without prompting.

Ralph is credited with guiding investors through settlement and the leasing process, making the transition straightforward, while Koen is repeatedly named for his approachable manner, follow-through and grasp of the legal requirements attached to managing a rental. Reviewers mention properties being secured quickly, issues fixed without delay and disputes resolved efficiently. The themes that recur are professionalism, genuine care and the reassurance that both landlords and tenants feel supported. Renters of two separate properties highlight how easy the staff are to deal with and the standard of maintenance, while long-term tenants note how welcome they felt from the start.

Property administration serviceProperty investment companyProperty maintenance
Red Gum Property Management — Customer photo
Red Gum Property Management — Customer photo

Reviews

Reviews are taken from publicly available sources.

MC
Marigold Cababaros26 July 2026

Excellent experience with Red Gum Property Management. Nathan is very professional, friendly, and always quick to respond. They’ve made our tenancy experience smooth and stress-free, and we truly appreciate their great communication and support. Highly recommend.

CJ
CAROLINA JIMENEZ22 July 2026

It's rare to come across a real estate agent like Koen. From day one, he has been honest, trustworthy, incredibly responsive, and genuinely invested in looking after both us and our property. As interstate owners, putting our rental property in someone else's hands was a big decision. Thanks to his constant communication, detailed updates, and proactive approach, we've felt completely confident every step of the way. Nothing is ever too much trouble. If something needs doing, he's the kind of person who rolls up his sleeves and gets it sorted, treating the property as if it were his own. His professionalism is matched by his integrity and willingness to go above and beyond, which is becoming increasingly hard to find. We honestly couldn't recommend him more highly. If you're looking for someone who truly cares, works incredibly hard, and always has your best interests at heart, look no further. Thank you KOEN for everything you've done for us. We genuinely appreciate it and hope your business continues to grow because you absolutely deserve every success!!

PP
privat privat30 June 2026

We couldn't have asked for a better property manager. From the very beginning, Koen was professional, responsive, and an absolute pleasure to deal with. When we needed to extend our lease, they made the process seamless and stress-free. Throughout our tenancy, communication was always prompt, clear, and helpful. When the time came for us to vacate because we were moving overseas, they went above and beyond to make the process as smooth and straightforward as possible. It's rare to find someone who combines efficiency with genuine kindness and understanding. We are incredibly grateful for all their support and highly recommend them to anyone looking for an outstanding property manager.

ND
Nazifa D S15 June 2026

My husband and I reached out to Red Gum approximately a month prior to settlement of our investment property in Hope Island. I was contacted by Ralph, and from the very beginning he made the entire process smooth, stress-free, and easy to navigate. Once the property was listed for rent, Ralph guided us through every step of the process and was always available to answer any questions we had. His communication was outstanding, keeping us informed throughout and ensuring we understood what was happening at every stage. What impressed us most was Ralph's professionalism, attention to detail, and genuine willingness to help. As interstate property owners, it was reassuring to know that our investment was in capable hands. He took the time to provide valuable advice, kept us updated on inspections and tenant enquiries, and worked hard to help find & secure a quality tenant in a timely manner. Ralph's knowledge of the local market, responsiveness, and commitment to delivering excellent service exceeded our expectations. Nothing ever seemed too much trouble, and he consistently went above and beyond to make the experience as seamless as possible. We are extremely grateful for Ralph's assistance and would highly recommend him and the team at Red Gum Property Management to anyone looking for a reliable, professional, and trustworthy property manager. Thank you, Ralph, for making what could have been a stressful experience such a positive one.

NM
N Mudri4 June 2026

We would like to sincerely thank Ralph Mayo for his outstanding service as our property manager. He made the process of listing our home simple, stress-free, and very efficient. Ralph is very professional with excellent communication skills. He is a reliable  property manager and we would highly recommend his services to anyone seeking property management.

RS
Rebecca Sita20 May 2026

Koen has been a great letting agent to deal with. He is always quick to respond and reliably answers our calls straight away, which makes communication easy and stress free. Whenever any issues come up with the property, he acts promptly to organise a fix and keeps things moving without delays. We really appreciate how approachable and efficient he is. It makes a big difference knowing we can rely on him to handle things smoothly. Highly recommend working with Koen.

GL
gaoyi li13 May 2026

I'm not one to make judgments unless something deeply moves or infuriates me. Today, however, I'm writing this because I'm so moved! Nathan Terry is in charge of my apartment project on Mary Ave. He visits every tenant to understand their needs and solve their problems. He even goes to the bungings to buy grass seed, plant the lawn, and personally sets up clotheslines to help the owners reduce costs. He treats the property like his own, and his goal is to bring smiles to the faces of both owners and tenants. I'm so lucky to have him manage my property!

Property management in Gold Coast compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Gold Coast are compared.

RankProviderRatingReviewsOpen Sat.
1Rent360 Property Management Gold Coast★ 5,051Yes
2Red Gum Property Management (this page)★ 4,999Yes
3Sevenfold Property Management - Gold Coast★ 4,882No
4Housemark Gold Coast★ 4,8126No
5Oliver Hume Real Estate Group - Gold Coast★ 4,8723No
Contact
+61406304920redgumpropertymanagement.com.au180 Queen St, Southport QLD 4215
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00