Purnell Real Estate
About the company
Purnell Real Estate is a real estate agency established in 1987. The agency is family-run and is now led by second-generation siblings Brie and Nick Purnell. The founders are Genette and Kevin, who have over 35 years of experience in the Canberra real estate market. Purnell Real Estate services Canberra and surrounding regions. It provides sales and property management services.
What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
Solutions-focused agent. We fell in love with this home straight away, but unfortunately our timing wasn't initially right to secure it. Steph did a great job advocating for us and, after a few ups and downs (and a bit of stress along the way!), we finally got there. Throughout it all, Steph was open, honest and always looking for a solution. She helped navigate a few tricky moments and ultimately paved the way for a great outcome for both us and the sellers. Once we exchanged, Steph was across everything, keeping in touch with the solicitors, broker, valuer and us, to make sure all the pieces fell into place. We're absolutely thrilled with our new home and very grateful to Steph for helping us get there.
Professional, experienced and personable. Steph was an absolute pleasure to work with throughout the process of my buying my first home. I had been searching the area for some time, she kept me in the loop with properties that matched what I was after, and was always quick to respond to my questions. Her market knowledge was fantastic and she clearly knew the area inside and out. She also shared great ideas about potential changes to the property, drawing on her own experience. Steph handled negotiations smoothly and professionally, with minimal stress. Her professionalism, patience, and attentiveness stood out. I couldn't have asked for a better Agent, and I'd highly recommend her to anyone buying in the area.
Trustworthy, knowledgeable and hardworking agent. We recently purchased a property through Steph and couldn't be happier with the experience. Having bought and sold through her multiple times over the years, we continue to come back because of her professionalism, honesty, and excellent communication. Steph is always approachable, responsive, and keeps everyone informed throughout the process. She genuinely cares about achieving the best outcome for all parties and was incredibly helpful in guiding us through the purchase, helping get everything across the line smoothly. We highly recommend Steph to anyone looking for a trustworthy, knowledgeable, and hardworking real estate agent.Trustworthy
We recently sold our property through Purnell and couldn't be happier with both the process and the outcome. Nick and Angie were professional, honest, trustworthy, and a pleasure to work with from start to finish. They kept us informed throughout the campaign, were always responsive to our questions, and worked diligently to achieve the best possible result. We particularly appreciated their straightforward advice, strong communication, and genuine commitment to our interests. Selling a home can be stressful, but Nick and Angie made the experience smooth and straightforward. We would highly recommend them to anyone looking for knowledgeable and reliable real estate agents.
Nick and his team were fantastic, providing a seamless process from start to finish. Nick was professional and knowledgeable through the whole process, providing what felt like the perfect level of communication. Any concerns I did have, Nick and his team were quick to respond and assist. I wouldn’t hesitate in recommending Nick to others.
Transparent, respectful, and pressure free. Steph was easy to work with and honest about the process. If more REA's were like this, the industry stereotype would be very different. Steph let me have time to process, reflect and submit an offer. She responded to questions within a timely manner. I'm not going to be in the market any time soon, but if and when that day comes, I'll be reaching out to Steph first. If she treats buyers this well, I can only imagine how she treats clients.
Good communication and professional . Steph was very professional and a good communicator, which made what is a challenging process more comfortable to deal with. She was quick to answer any questions we had and to offer suggestions or advice. She had good trades people to help with touch ups at the property before sale which was very helpful as we were from out of town selling our fathers property. I think she had sound market knowledge but like many areas was taken by surprise by the effects of the global uncertainty would have on the real estate market. This made it difficult to gauge an accurate sales figure. All dealings with Steph and Purcell were efficient and professional. I would definitely use them again.
Real estate agents in Canberra compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Canberra are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Altair Property | ★ 5,0 | 109 | Yes |
| 2 | Hive Property Canberra | ★ 4,9 | 633 | No |
| 3 | Ruiz Property | ★ 4,9 | 303 | No |
| 4 | Purnell Real Estate (this page) | ★ 4,9 | 186 | No |
| 5 | Block Real Estate | ★ 4,9 | 90 | No |
