Oxford Agency

Christos Giannakouli has been my rental agent for the past year and he is always such a pleasure to interact with. He is professional, kind and always helpful in a timely manner. There hasn't been anything that I can't call him about. I would recommend him as a rental agent in a heartbeat!

I rented through them and never had issues.I wholeheartedly recommend them.

I cannot say enough positive things about my experience working with Emma Whaling as a leasing agent. From the very first interaction, she set a level of professionalism, responsiveness, and genuine care that is incredibly rare to find. Moving can be stressful and overwhelming, but Emma made the entire process smooth, organized, and actually enjoyable. What stood out immediately was her communication. Emma is prompt, clear, and incredibly thorough. Every question I had whether it was about lease terms, amenities, pricing, timelines, or application details was answered quickly and in a way that made everything easy to understand. She never made me feel rushed or like I was asking too many questions. Instead, she made me feel supported and informed every step of the way. Beyond being responsive, Emma is extremely knowledgeable. She knows the property inside and out and was able to explain everything in detail, from community features to neighborhood highlights. She anticipated questions before I even thought to ask them and provided helpful insights that showed she truly understands both the property and the needs of prospective residents. It was clear she genuinely cares about matching people with the right home rather than just filling units. Her professionalism is matched by her warmth and friendliness. Emma has such a welcoming presence that immediately puts you at ease. Touring with her felt comfortable and relaxed, never pressured. She was patient, attentive, and truly listened to what I was looking for. Instead of pushing options that didn’t fit, she tailored recommendations to what mattered most to me. That personal touch made a huge difference. The application and leasing process itself was seamless thanks to her organization and attention to detail. She walked me through every step, explained timelines clearly, and followed up consistently so nothing fell through the cracks. If there were documents to sign or forms to complete, she ensured I knew exactly what was required and when. That level of guidance made what could have been a complicated process feel straightforward and stress-free. Another thing I truly appreciated was her transparency. Emma was honest, upfront, and clear about policies, fees, and expectations. There were no surprises, no last-minute confusion - just professionalism and integrity. That builds trust, and trust is everything when you’re making a big decision like signing a lease. It’s also worth mentioning how dedicated she is. Even with what I’m sure is a busy schedule, she never made me feel like just another appointment. She gave my situation her full attention and followed through on everything she said she would do. That reliability speaks volumes about her work ethic and commitment. In a world where customer service can sometimes feel rushed or transactional, Emma delivers a level of service that feels personal and thoughtful. She goes above and beyond, not because she has to, but because she genuinely wants people to feel confident and happy about their decision. If you’re looking for a leasing agent who is professional, knowledgeable, responsive, honest, and truly invested in helping you find the right place, Emma Whaling is the person you want to work with. She made what could have been a stressful process feel easy and positive, and I am incredibly grateful for her help. I would absolutely recommend Emma to anyone searching for a new home. She sets the standard for what an exceptional leasing agent should be.

I’d like to give special recognition to Evan Filo. It’s rare to find an agent who leads with genuine transparency. As buyers, we understand that an agent ultimately represents the vendor — but a truly honest agent knows how to balance the needs of both sides. Evan consistently demonstrated this. He showed me multiple properties, offered thoughtful guidance even on a property that wasn’t his listing, and kept in regular contact about counter‑offers on homes I pursued. He communicated his vendors’ perspectives clearly and respectfully, without ever feeling one‑sided. Although I didn’t end up purchasing a property through Evan, he absolutely deserves this recognition. His professionalism, integrity, and balanced approach set him apart.

Surry Hill’s Top Agent. Matt Marano helped us secure a record price for our apartment on Crown Street Surry Hills. There was great communication throughout and our expectations were managed with a transparent and honest approach. Matt’s experience and excellent knowledge of the local area was obvious throughout and helped us sell the property quickly. We were overseas at the time of the sale and Matt we appreciate the time and effort you made after hours to get the deal done.

Friendly Professional. The team at Oxford Agency are always friendly and professional and always go out of their way to make sure our property is properly maintained.

Exceptional Service and Expertise with Christos Giannakouli. My experience with Oxford Agency, and particularly with Christos Giannakouli, has been excellent. From the very beginning, Christos has been professional, approachable, and attentive, guiding me through the process with care and ensuring I was well-informed at every step. Market knowledge: Christos and the Oxford team demonstrate outstanding market knowledge. They provided clear, accurate insights and advice that helped me make informed decisions. I always felt confident knowing I was working with experts who truly understand the local property market. Communication: Communication with Christos has been exceptional. He is responsive, patient, and always willing to answer questions, providing updates promptly and clearly. Professionalism: I have been impressed by Christos’ high level of professionalism. Every interaction has been courteous, reliable, and reassuring. He consistently goes above and beyond to support his clients, making the entire experience smooth and stress-free. Overall, I highly recommend Christos Giannakouli and Oxford Agency for anyone seeking knowledgeable, professional, and attentive property experts.